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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,001 reviews
Angela L Bickerstaff's profile image
Angela L Bickerstaff 
3 years ago

It was easy and the person coming to access and fix the problem was very nice 

Business response:

Thanks for letting us know everything is working out for you! 

Dianne J. Nezgoda's profile image
Dianne J. Nezgoda 
3 years ago

I am provided with time frames in which I will received responses, and then don't receive them in the the trime frames given. 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Maria C Wagenheim's profile image
Maria C Wagenheim 
3 years ago

It was a pleasant surprise to know lock changes was a complimentary service 

Business response:

Your feedback is greatly appreciated. 

Sharon's profile image
Sharon 
3 years ago

They were prompt in solving my problem. They gave me options to choose for replacement appliances 

Business response:

Thanks for sharing your positive feedback. 

Nettie's profile image
Nettie 
3 years ago

They are fast to respond with reliable repair people 

Business response:

Hi Nettie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Ronald Turner's profile image
Ronald Turner 
3 years ago

timely and competent service. both the plumber and the dryer repair tech were knowledgeable and quickly identified the issue. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Tori Zieger's profile image
Tori Zieger 
3 years ago

I am pleased with the service offered but the price increases are just too much. New contract is 20 dollars more a month PLUS 15 dollars more per contract call. When I first became a customer 4 years ago, my appliances were super old so I had more of a reason to think something would go out. Which they did. It's making less financial sense to keep the home warranty with these increases. The price when I joined 4 years ago was 500 for the year. It has more than doubled. I fully recognize prices increase but this is a pretty s... read more

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Mike Young's profile image
Mike Young 
3 years ago

I've had Home Shield for 4 years now. I've had multiple problems with my HVAC. Every time they've been able to get someone out fast. Great customer service. Great contracters. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Shawn OGorman's profile image
Shawn OGorman 
3 years ago

Hassle free approval of my request and the prompt action scheduling the service appointment 

Business response:

Your feedback is greatly appreciated. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,001 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.