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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Love the immediate response for service calls
Business response:
Hi Clarence, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
While some of the customer support team has been helpful, I've also had some that either couldn't or wouldn't really help. The last person who I spoke to, refused to answer my questions and kept repeating what sounded like a rehearsed prompt even though I had already told them exact time and details that I was given information by the electrical company. They gave me details, but when I spoke to support asking why this was the outcome, the support person repeated that they have no access to that info yet another support pers... read more
We’ve had this plan for several years, and many of those years we didn’t have to use the benefits at all, but these last two our appliances and HVAC have needed serious repairs or replacement and AHS has never balked at their portion of the contract and paid out promptly and with no haggling. It’s the best $70 bucks I spend a month without question.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
The technicians were on time, very respectful and very thorough. The issue was explained to me in language I understood.
Business response:
Thanks for sharing your positive feedback.
We've had AHS protection for several years with never a delay or question from them in repairing and or replacing several appliances.
Business response:
Thanks for letting us know everything is working out for you!
Has done well for us for the past 21 years. We've been exposed to a couple of dud contractors during this time frame, but over-all have been treated fairly well.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Response to service request was quick, receive email and text updates once service provider was assignedprovided contact info for service provider to contact directly. Placing service request was simple and hassle free
Business response:
Hi Juan, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Some contractors are good but, some have the cases open for years without updates !
I liked that they were very fast on sending someone to fix my dryer.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,721 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.