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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,829 reviews
Dewayne's profile image
Dewayne 
a year ago

Fast response,professionalism and affordability. 

Business response:

Dewayne, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Joyce's profile image
Joyce 
a year ago

On time and fixed the problem in about 10 minutes. 

Business response:

Joyce, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Lttldevl0's profile image
Lttldevl0 
a year ago

I like having american home shield , they are really good about getting things fixed however over the past three years everything has gone up so much and now it is even more to have someone come out, then we have to wait a month to get approval for something to be done. It just seems like a lot of money being thrown out even though since our house is older we have had about five things fixed in the past three years it is nice to have the peace of mind. 

Business response:

Dear Lttldevl0, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Becky's profile image
Becky 
a year ago

They have been easy to rech and very responsive. 

Business response:

Becky, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Bessie's profile image
Bessie 
a year ago

The technician arrived in a timely manner. He was courteous. He explained all that he was going to do. He also was patient and answered all of my questions. 

Business response:

Dear Bessie, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Regan's profile image
Regan 
a year ago

Prompt, courteous, efficient services. Quick to respond to our needs and get us a repair service as quickly as possible. 

Business response:

Dear Regan, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Jessica's profile image
Jessica 
a year ago

AHS has already saved us over $2000 in repairs. I highly recommend the Premium coverage, it is well worth it. 

Business response:

Dear It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Dhana Belding's profile image
Dhana Belding 
a year ago

I hate that AHS and I had a falling out. This was the best Home Warranty company. I would have given it 5 stars but the issue between myself and their vendor was not resolved properly. The A/C company filed to identify the issue causing the water spot in my attic. When it was finally discovered, I had a hole in my ceiling that should have been repaired by the company but they refused andAHS didn’t stand up for me, the consumer. 

Business response:

Hi Dhana, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Lisa's profile image
Lisa 
a year ago

Always quick to respond. Professional and helpful. 

Business response:

Lisa, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,829 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.