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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,422 reviews
Shane Rader's profile image
Shane Rader 
a year ago

We liked the fact it was easy to get ahold of a representative. Communication and follow up between customer and contractor was great. 

Business response:

Hi Shane, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Walter's profile image
Walter 
a year ago

Everything was great except for how much time it took to get our refrigerator back in service (3wks). 

Business response:

Dear Walter, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Sharron's profile image
Sharron 
a year ago

Several months ago myself and a company had a go around with AHS to get a problem solved before the warranty ran out on my hot water heater. Every time they or myself would call we would get a different foreign person to talk to and got a different answer. AHS installed a new hot water heater. Then it developed a problem. The manufacturer would cover the parts but not the labor. The company that installed it was willing to repair it but wanted to be paid for the labor. AHS gave us all kinds of answers including that company ... read more

Business response:

Dear Sharron, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Jaden Paul's profile image
Jaden Paul 
a year ago

I have american home shield home warranty for our washer,dryer,whole house air conditioner, water heater, refrigerator i have never had a problem with them and they send a technician right away i have had them for years now 

Business response:

Hi Jaden, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Donna's profile image
Donna 
a year ago

I just completed a claim with American Home Shield because by air conditioning was not cooling. They immediately had a company come out and resolve the problem! They have been great to work with any time I have a problem! Thank you, AHS!! 

Business response:

Dear Donnna, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Larry Horat's profile image
Larry Horat 
a year ago

As a 20 year veteran of the real estate industry, AHS was always my first choice. I had them with several homes of my own. Unfortunately I had to use them a few times and definitely happy I had them in my corner. 

Business response:

Hi Larry, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Todd Stewart's profile image
Todd Stewart 
a year ago

they were able to squeeze me in and the technician was able to fix my drains without any problems. He was quite professional and courteous. All in all, top notch service. 

Business response:

Todd, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Sergio Galindo's profile image
Sergio Galindo 
a year ago

Had a dishwasher repair that went very well. 

Business response:

Sergio, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

bettye knight's profile image
bettye knight 
a year ago

Whenever I submit a request the company immediately schedule someone to come out to resolve the issue. The technicians assess the problem, explain the resolution repair/resolve this issue the same day unless a part is in need of replacing. 

Business response:

Dear Bettye, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,422 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.