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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,708 reviews
CARY HOGAN's profile image
CARY HOGAN 
a year ago

Business response:

Dear Cary, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Wallace Purser's profile image
Wallace Purser 
a year ago

PRODUCT IS GREAT. DOES WHAT IT SAYS ITS GOING TO DO. 

Business response:

Wallace, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

L Rulon's profile image
a year ago

They have you work with CO. that send people who create issues so you have to call back. 

Business response:

Dear L. Rulon, Thank you for taking the time to share your experience. Your feedback is important to us, it will help us ensure a better experience next time. Many Thanks, Kim 

Karean Wrightson's profile image
Karean Wrightson 
a year ago

The automated service system is limited; doesn't allow a full explanation of the problem being reported. I think we had one occasion where AHS or the vendor allowed us to record (video) the problem being reported. I thought that was brilliant. But our last service call did not. Vendor showed up and fixed the original complaint but noticed another issue while he did that repair. But he completely ignored the new issue and said we'd need to make another service claim. That's b.s. 

Business response:

Dear Karean, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Prince's profile image
a year ago

Professional and good customer centric service 

Business response:

Dear Prince, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

El Bee's profile image
a year ago

I recommend AHS to people I know. Sanchez Appliance Repair did a wonderful job as well as the tech who installed our new dryer. 

Business response:

El, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Claretha Bradshaw's profile image
Claretha Bradshaw 
a year ago

Great experience and expectations. Excellent customer service 

Business response:

Dear Claretha, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Darryl Flasphaler's profile image
Darryl Flasphaler 
a year ago

The punctuality, knowledge and courtesy have always been superb. 

Business response:

Darryl, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Kenneth Miller's profile image
Kenneth Miller 
a year ago

Great service. Knowledgeable service technicians! 

Business response:

Dear Kenneth, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,708 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.