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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,930 reviews
Teresa's profile image
Teresa 
a year ago

AHS has always taken care of our needs no matter how big or small. 

Business response:

Hi Teresa, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Judy Bailey McCurdy's profile image
Judy Bailey McCurdy 
a year ago

I have used AHS 3-4 times in the past 10 years. Never had a problem and they are quick getting you taken care of. 

Business response:

Hi Judy, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Michael's profile image
Michael 
a year ago

they responded quickly and the repair was completed. 

Business response:

Hi Michael, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Chris's profile image
Chris 
a year ago

Waiting on parts again...It was well worth it when we weren't told we had to find our own air-conditioning solution. Claiming that we could be reimbursed. Outside companies aren't going to honor that that aren't on your list. We got stuck paying for a blower motor. Despite what your advertisement says! Now, we wait again for parts for the dryer. Yay. 👎 

Business response:

Hi Chris, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Adam's profile image
Adam 
a year ago

Great home warranty company! Super easy to use. Timely with all issues and the people are great with anything you need help on! Highly recommend. I’ve heard too many horror stories, but AMS has been stellar! 

Business response:

Hi Adam, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Julie Jewell's profile image
Julie Jewell 
a year ago

American Appliance Repair has been great for all our service needs. I highly recommend them. 

Business response:

Hi Julie, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Holly's profile image
Holly 
a year ago

AHS doesn't try to get out of paying for repairs or replacement like another company I tried. 

Business response:

Dear Holly, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Ramona's profile image
Ramona 
a year ago

My almost 30 year old dishwasher has been repaired by home shield representative twice. It should be replaced for a variety of reasons primarily because it cleans the dishes poorly. 

Business response:

Hi Ramona, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah 

Edgar's profile image
Edgar 
a year ago

Business response:

Hi Edgar, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,930 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.