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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have had very good and very bad experiences with American Home Shield. Some of their repair companies concoct false information about the situation in order to exclude the repair from coverage. However, some of the repair companies are excellent. It’s luck of the draw.
Business response:
Dear Arthur, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
I have gotten many items repaired or replaced over the years. Most all the people came on time and did a great job. There was one company that did a terrible job and should not be used by AHS. Each year however fewer things are covered and more fine print is added to the contract.
Business response:
Allen, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah
This is a great service to have. It does save you money when repairs are needed. The only issue I have is the increase in monthly payment. Things are already expensive and then my monthly premium goes up.
Business response:
Lashondra, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
I pretty much get my money's worth every year. There is always something that needs fixing every year.
Business response:
Bill, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Most repair items are plumbing and appliances, it is very convenient for a property management to order through AHS a service and be fixed.
Business response:
Dear Ruby, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
That came they saw they fixed replaced motor overnight
Business response:
John, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Attentive ,customer centric and responsive.
Business response:
Paul, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Always fast dependable service. I love having warranty coverage and AHS has always come thru. Only downfall is that price has increase and AHS don’t reach out to offer other plans with increase coverage as existing customers
Business response:
Dear D T, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Mario was not only knowledgable but explained what and why he was doing it!!!!
Business response:
Dear Valerie, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,758 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.