American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,309 reviews
Patricia Hood's profile image
Patricia Hood 
a year ago

The technician Joe did a great job! he was knowledgably and he knows his job. 

Business response:

Dear Patricia, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Nikki Console's profile image
Nikki Console 
a year ago

AHS makes it easy to file a claim. Their representatives are helpful and nice. 

Business response:

Nikki, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Kathy's profile image
Kathy 
a year ago

I did not like the fact that I had to pay an additional $349.00 for the work that was done. 

Business response:

Kathy, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Melissa Johnson's profile image
Melissa Johnson 
a year ago

The good thing was I received quick service, but I was out of pocket more than expected. I only needed freon and ended up spending almost $500. 

Business response:

Melissa, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further. 

GySgt RDodson's profile image
GySgt RDodson 
a year ago

The job was completed with the utmost care and professionalism. 

Business response:

Dear GySgt, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Broc Coleman's profile image
Broc Coleman 
a year ago

Filed a claim about my a/c not working. Within two weeks I had a brand new condenser and air handler. Extremely easy and convenient process. 

Business response:

Dear Broc, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

John's profile image
John 
a year ago

Very personable service tech who know his business. 

Business response:

Dear John, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Howard's profile image
Howard 
a year ago

Prompt response and choice of service provider 

Business response:

Howard, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Steven's profile image
Steven 
a year ago

I had AHS for 10 to 15 years. Their service was always great. Several years ago I switched to another home warranty company in order to save a few dollars. It took about six months to find out what a huge mistake that was. After virtually no service from the new company I couldn’t wait to get back to AHS. I was welcomed back with open arms. I just recently had my first service call since coming back. It was handled in the same efficient way they handled things in the past. I will be an AHS customer for life. As all three of ... read more

Business response:

Dear Steven, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,309 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.