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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I hate that AHS and I had a falling out. This was the best Home Warranty company. I would have given it 5 stars but the issue between myself and their vendor was not resolved properly. The A/C company filed to identify the issue causing the water spot in my attic. When it was finally discovered, I had a hole in my ceiling that should have been repaired by the company but they refused andAHS didn’t stand up for me, the consumer.
Business response:
Hi Dhana, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
Always quick to respond. Professional and helpful.
Business response:
Lisa, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Quick response. Reliable plumbing service sent to my home. Friendly and professional. Explained everything to me in terms I could understand. AMS is a lifesaver in terms of money saved and people I can rely on. Tahnk you
Business response:
Catherine, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
I left AHS in 2/23. Didn’t feel I needed it anymore. A current AHS customer and friend told me of a special that you were having for new customers in 4/23. I called and decided to sign up, gave the agent my friends name and phone number for the referral. That person received their $25 gift card but I didn’t. Still waiting
Business response:
Hi Bruce, Please provide your contract number or property address.
Quick responsiveness of the service providers hired by American home shield.
Business response:
Cheryl, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
I like that AHS was able to service our problems right away to fix our problems. The only problem that I have a problem was the tech. wanted to charage me almost $400.00 for a pound and half for freon which he said we need for my A/C unit which I thought that AHS shough be included with the service call. Which he said it wasnt covered I told him no not at this time and left it at that. But I pay a monthly fee that again when a tech. is sent out it should have been covered or discounted fee.
Business response:
Inez, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
The turnaround response was very quick and had a service with quality of work and professionalism.
Business response:
Marcos, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Great service and very professional! I am glad the took care of the AC in the starching heat here in Texas!
Business response:
Christian, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
It is a great program for unexpected issues that pop off when you least expect it
Business response:
Dear Greg, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,708 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.