American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,741 reviews
Steven Evans's profile image
Steven Evans 
a year ago

Only have to pay 100.00 to get things fixed 

Business response:

Dear Steven, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Mary's profile image
a year ago

the only thing that upset me that it took so long to get the parts. but when they did get in the work they did was GREAT 

Business response:

Dear Mary, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Anthony Johnson's profile image
Anthony Johnson 
a year ago

TOO LONG OF A WAIT FOR SERVICE; TOO MUCH FOR SERVICE CALL, TOO MUCH PAID PER MONTH FOR MINIMUM COVERAGES ON AVERAGE HOME REPAIR NEEDS. 

Business response:

Anthony, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah 

Tom McCartney's profile image
Tom McCartney 
a year ago

Very good response to service request Timely 

Business response:

Dear Tom, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Michelle's profile image
a year ago

They are always willing to help with whatever service I need. 

Business response:

Dear Michelle, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Isabel Vazquez's profile image
Isabel Vazquez 
a year ago

I love everything about AHS! From how easy it is to schedule a service to the professionals that are sent to my house. All done in a timely manner. I recommend it to all my friends and family. 

Business response:

Dear Isabel, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Lisa's profile image
a year ago

We recently had to have our heating/cooling system replaced. We’re very pleased with the contractor that was assigned to us through American home shield. They were prompt professional and polite! Very happy with her decision to have AHS coverage! They really came through! 

Business response:

Lisa, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Anne's profile image
a year ago

The technicians they sent have been overall knowledgeable and pleasant and when they weren’t they were replaced and the finished work/repair was very successful. 

Business response:

Dear Anne, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Tanya Ramey's profile image
Tanya Ramey 
a year ago

AHS promptly responded to my online request for plumbing services, and a contractor was immediately assigned. The contractor was personable and professional and swiftly identified and resolved the plumbing issue. 

Business response:

Tanya, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,741 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.