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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,721 reviews
kathi handt's profile image
kathi handt 
a year ago

Always happy to help - understands and connects me with the right companies! 

Business response:

Dear Kathi, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Peter's profile image
a year ago

I was able to schedule a claim after hours. Immediately got feed back via the portal that a appointment will be scheduled. It showed me who the company would be and an estimated time as to when they should be reaching out to confirm a time. The portal was easy to use and the company that did the work was great. 

Business response:

Peter, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Dennis Ryker's profile image
Dennis Ryker 
a year ago

Ease of reporting a problem. Scheduling appointments with reputable repair facilities. 

Business response:

Dennis, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Kami McManus's profile image
Kami McManus 
a year ago

Service was ok, but l can't shop plans on their website or change it without having to call. I want to LOOK before I do anything. 

Business response:

Dear Kami, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Bernice's profile image
a year ago

All of the Job were completed! I wouldn’t be able to get repairs done without American home shield. 

Business response:

Bernice, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Sue's profile image
a year ago

Quick and Professional Service. The service providers have been EXCELLENT!! Thank you! 

Business response:

Sue, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Johnnie's profile image
a year ago

Had to replace an air conditioner coil in the last month. It cost me $2700 with coverage from AHS. The average price for a coil replacement is less than I paid in the open market. Hidden cost for permitting, new plenum (to bring unit to code, and Freon replacement. 

Business response:

Johnnie, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Lysander's profile image
a year ago

A new customer of American Home Shield. Service has been stress free, expedient and very professional. 

Business response:

Dear Lysander, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

John's profile image
a year ago

Adequate responses to problems/issues I've reported. 

Business response:

Dear John, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,721 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.