American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,279 reviews
Kenneth A. D.'s profile image
4 years ago

Great plumbing company. Prompt and professional. Knew what they were doing. 

Lezlie K.'s profile image
4 years ago

***** and his team from Service 1 Heating and Air were awesome! They did back-breaking work in my less than accommodating attic on my less than accommodating retractable ladder. Despite setbacks from *****, they remained professional and quickly readjusted their plan. The job was completed on time (they had Christmas carols playing while they slaved in my horrible attic), and helped me label my breaker panel correctly. ***** explained what was happening w/the system once it was up and running, tweaked it to perfection, calle... read more

Emelda L.'s profile image
4 years ago

I have no problem with American Home Shield Warranty, I have always get my issues resolute, when I have contact AHS with an issue. However, I had an broken faucet in my kitchen and I was informed that the faucet was too hard on the faucet, but the wear and tear on for twenty years can cause to break and this was alarming to me about the kitchen faucet. I have since replaced the faucet. 

JoAnn A.'s profile image
4 years ago

Very prompt service and good communication. 

Pamela's profile image
4 years ago

The latch on my Bosch dishwasher stopped working and so we called for it to be repaired. The response was almost immediate. A technician arrived the next day. He ordered the part which, due to Covid issues. took 2 weeks to arrive, but when it did, I was called right away and the tech returned the next day and fixed it. I am very happy with the service and the very professional technician who repaired my dishwasher. 

Dilver B.'s profile image
4 years ago

Problem was resolved quickly and professionally. I was very pleased. 

Richard H.'s profile image
4 years ago

AHS home warranty program works great. I had my furnace, stove, and AC fixed. I think it's pricey due to the monthly fee and co-payment when service is needed. The vendors who work with AHS are good. 

Ted K.'s profile image
4 years ago

I have found the technicians that come out are very knowledgeable, professional and easy to work with. The online submission of work requests is the most efficient. Customer service has been outsourced to India. They are not either capable or allowed to solve issues other than what you can solve yourself on line. They read from a script. Ultimately the warranty item is taken care of which is the reason for the service. We have been with them for 22 years and our house was 14 years old when we purchased it. It pays for itself... read more

Rande D.'s profile image
4 years ago

Our experiences have been very good to excellent. Occasionally, the contractor assigned to the workorder has not notified us within the 24-48 hour window. The workmanship has always corrected the issue and no call-backs have been necessary. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,279 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.