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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
One improvement it took two weeks for the service to occur. When I called to see if there was another vendor who could come out sooner I was told I’d have to cancel my appt and “take a chance”. I had to throw away all the food in my refrigerator because I couldn’t get an emergency appointment.
Business response:
Hi Lydia, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further.
Some times it takes several call to AHS to have a claim completed...other times it works like a charm.......but hearing stories from friends/relatives about different home warranty companies, it seems AHS is better than others for home warranty
Business response:
Dear Wallace, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Easy to book service. Good contracters.
Business response:
Dear Sue, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Great support and response. No hassles and straight to the point in seeking to resolve my situation. Professionalism great.
Business response:
Lamont, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
The service is great and technician is good
Business response:
Dear Rui, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Easy to work with and the staff is great.
Business response:
Dear John, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
The company that was sent to fix the A/C had to come out 3x’s and although it cools it makes a funny noise. Not very satisfied
Business response:
Lillian, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to bestco@ahs.com and I'll be back in touch with you soon.
The technician Joe did a great job! he was knowledgably and he knows his job.
Business response:
Dear Patricia, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
AHS makes it easy to file a claim. Their representatives are helpful and nice.
Business response:
Nikki, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,845 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.