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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,421 reviews
Sue's profile image
Sue 
a year ago

Easy to book service. Good contracters. 

Business response:

Dear Sue, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Lamont's profile image
Lamont 
a year ago

Great support and response. No hassles and straight to the point in seeking to resolve my situation. Professionalism great. 

Business response:

Lamont, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Rui Shen's profile image
Rui Shen 
a year ago

The service is great and technician is good 

Business response:

Dear Rui, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

John's profile image
John 
a year ago

Easy to work with and the staff is great. 

Business response:

Dear John, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Lillian Hernandez Paz's profile image
Lillian Hernandez Paz 
a year ago

The company that was sent to fix the A/C had to come out 3x’s and although it cools it makes a funny noise. Not very satisfied 

Business response:

Lillian, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to bestco@ahs.com and I'll be back in touch with you soon. 

Patricia Hood's profile image
Patricia Hood 
a year ago

The technician Joe did a great job! he was knowledgably and he knows his job. 

Business response:

Dear Patricia, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Nikki Console's profile image
Nikki Console 
a year ago

AHS makes it easy to file a claim. Their representatives are helpful and nice. 

Business response:

Nikki, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Kathy's profile image
Kathy 
a year ago

I did not like the fact that I had to pay an additional $349.00 for the work that was done. 

Business response:

Kathy, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Melissa Johnson's profile image
Melissa Johnson 
a year ago

The good thing was I received quick service, but I was out of pocket more than expected. I only needed freon and ended up spending almost $500. 

Business response:

Melissa, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,421 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.