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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The time it takes to get something repaired is too long.
Business response:
Kim, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah
For the most part, response time is exceptional
Business response:
Molly, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
I love this company, whenever something goes and I report the issue they jump right on it and in a matter of less then a week the issue has be resolved. I have recommended to all my family, friends and neighbors!
Business response:
Dear Bunny, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Business response:
Ryan, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
The personnel was very professional and my issue was resolved in a timely manner.
Business response:
Tony, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
fairly easy process to obtain a quote and obtain a contract
Business response:
Jonathan, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
My leaks were fixed fairly timely. Wish he would have re-caulked, but putting a stop to the high water bills was the goal and he met it.
Business response:
Dear Vicki, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
After calling AHS to put in a service request a service provider was immediately assigned to make the repairs to my A/C. Very quick response from that provider that I had used before.
Business response:
Michael, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
We bought our home 3yrs ago. It's an older home and trouble was expected. AHS has covered us more times than I can count over the last 3 years. This year alone, they've taken care of 4 issues. Their response time is quick and the customer service is always amazing! Their online portal is easy to navigate as well.
Business response:
Dear Stephanie, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,721 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.