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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1144,068 reviews
Lillian Hernandez Paz's profile image
Lillian Hernandez Paz 
2 years ago

The company that was sent to fix the A/C had to come out 3x’s and although it cools it makes a funny noise. Not very satisfied 

Business response:

Lillian, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to bestco@ahs.com and I'll be back in touch with you soon. 

Patricia Hood's profile image
Patricia Hood 
2 years ago

The technician Joe did a great job! he was knowledgably and he knows his job. 

Business response:

Dear Patricia, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Nikki Console's profile image
Nikki Console 
2 years ago

AHS makes it easy to file a claim. Their representatives are helpful and nice. 

Business response:

Nikki, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Kathy's profile image
Kathy 
2 years ago

I did not like the fact that I had to pay an additional $349.00 for the work that was done. 

Business response:

Kathy, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Melissa Johnson's profile image
Melissa Johnson 
2 years ago

The good thing was I received quick service, but I was out of pocket more than expected. I only needed freon and ended up spending almost $500. 

Business response:

Melissa, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further. 

GySgt RDodson's profile image
GySgt RDodson 
2 years ago

The job was completed with the utmost care and professionalism. 

Business response:

Dear GySgt, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Broc Coleman's profile image
Broc Coleman 
2 years ago

Filed a claim about my a/c not working. Within two weeks I had a brand new condenser and air handler. Extremely easy and convenient process. 

Business response:

Dear Broc, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

John's profile image
John 
2 years ago

Very personable service tech who know his business. 

Business response:

Dear John, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Howard's profile image
Howard 
2 years ago

Prompt response and choice of service provider 

Business response:

Howard, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 144,068 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.