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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were always good, but have now solved the problem of difficulty getting someone to answer phones. Now I'm happy to rate 5.
Business response:
Thanks for letting us know everything is working out for you!
I scheduled my furnace because I had water leaking out of it. I called a few days later and asked them to ADD my air conditioner in case I needed it. When service person came he said he only had the AC on his service notes. I was Not happy at all. However, he was awesome and helped me with the problem and educated me on a few items.
Business response:
We're glad to hear your experience went well.
Both service calls (AC and Garbage Disposal) have been great. Friendly, knowledgeable, and professional techs.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
rating dropped from a higher score due to issues with current repairs on a parts hold.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Professionalism and time frame of contractors
Business response:
Thanks for sharing your positive feedback.
Response to issues has been prompt. Technicians from companies assigned have been very professional.
Business response:
Hi W Lewis, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Speedy, keep sending contractors until we find one that can make repairs
Business response:
HI Terri, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
For my home, this has been a great service. at 14 years, now is the time where the home amenities start to show some age and act up. We have had tremendous service and response for every occasion we've needed AHS. Just 3-4 service calls a year pay for the premiums, and the piece of mind in having same or next day service on any needed repair... worth it and more!
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
I've used the services twice so far and have been pleased with the outcome each time. It's more of peace of mind.
Business response:
Hi Wendy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,115 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.