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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,043 reviews
Deborah Pross's profile image
Deborah Pross 
3 years ago

AHS has been quick to respond to my questions and requests for service. Coverage is very good. There has been no delays in sending my information to their contracted service technicians. My only complaints have been with the service received by the technicians. I would like to have the option to choose which company will complete the service request. 

Business response:

Thanks for sharing your experience. 

JENNIFER's profile image
JENNIFER 
3 years ago

Ease of use. Ability to do most stuff online. Can reach a person if needed. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Ray Frank's profile image
Ray Frank 
3 years ago

Prompt visit from service tech to remedy issues 

Business response:

Hi Ray, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Allen P Peters's profile image
Allen P Peters 
3 years ago

Taking care of the customer service request no hassle 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Molly Isham's profile image
Molly Isham 
3 years ago

Great coverage. Competent service providers. 

Business response:

Thanks for sharing your positive feedback. 

Mario Chavarria's profile image
Mario Chavarria 
3 years ago

Takes too long to get an appointment. I kept receiving emails to rate my service when the appointment had not occurred. You need to fix that. 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

George Hubbard's profile image
George Hubbard 
3 years ago

Every one at American home shields were outstanding what I needed help with a HVAC issue 

Business response:

Hi George, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Saravana Natarajan's profile image
Saravana Natarajan 
3 years ago

Switched me to a good contractor that know what they are doing and got the job done 

Business response:

Your feedback is greatly appreciated. 

Natalie Gardiner's profile image
Natalie Gardiner 
3 years ago

AHS gets a contractor out to assess the problem and (hopefully) fix the problem in the matter of a few days. That saves the homeowner from looking for a contractor, their references and bargaining their costs. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,043 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.