This profile has been claimed by the business owner or representative.
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AHS has been quick to respond to my questions and requests for service. Coverage is very good. There has been no delays in sending my information to their contracted service technicians. My only complaints have been with the service received by the technicians. I would like to have the option to choose which company will complete the service request.
Business response:
Thanks for sharing your experience.
Ease of use. Ability to do most stuff online. Can reach a person if needed.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Prompt visit from service tech to remedy issues
Business response:
Hi Ray, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Taking care of the customer service request no hassle
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Great coverage. Competent service providers.
Business response:
Thanks for sharing your positive feedback.
Takes too long to get an appointment. I kept receiving emails to rate my service when the appointment had not occurred. You need to fix that.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Every one at American home shields were outstanding what I needed help with a HVAC issue
Business response:
Hi George, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Switched me to a good contractor that know what they are doing and got the job done
Business response:
Your feedback is greatly appreciated.
AHS gets a contractor out to assess the problem and (hopefully) fix the problem in the matter of a few days. That saves the homeowner from looking for a contractor, their references and bargaining their costs.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
American Home Shield has a 4.1 star rating with 143,043 reviews.
American Home Shield is closed now. It will open at 8:00 a.m.