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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,043 reviews
Robert Douglas's profile image
Robert Douglas 
3 years ago

Not all necessary costs covered, vendor efficient, knowledgable 

Business response:

Hi Robert, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

CAROLYN's profile image
CAROLYN 
3 years ago

Very quick response, professional and friendly spokespeople. I have been very impressed. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

JEANNETTE ALEXANDER's profile image
JEANNETTE ALEXANDER 
3 years ago

The customer service is outstanding. American Home Shield keeps you informed of your status and assigns quality contractors to get the job done right! 

Business response:

Your feedback is greatly appreciated. 

Joseph Morgan's profile image
Joseph Morgan 
3 years ago

very easy to schedule service. Generally fairly quick response. Have mostly done a very good job at repairs and repair firms have been good. My only issue is that occasionally it requires two visits when repair is a patch rather than an actual repair. Very courteous customer service folks when seeking problem resolution. Cost is not cheap but overall we have been very satisfied. 

Business response:

Thanks for letting us know everything is working out for you! 

Stevianne Gant's profile image
Stevianne Gant 
3 years ago

Very professional, on time and great attitude 

Business response:

Thanks for letting us know everything is working out for you! 

James P. Walls's profile image
James P. Walls 
3 years ago

quick at handling claims, friendly and easy to deal with 

Business response:

Thanks for letting us know everything is working out for you! 

Barbara Lazar's profile image
Barbara Lazar 
3 years ago

Sometimes it is challenging to find a great contractor, but I have had good results this year with appliances getting fixed and/or replaced. I've had two replacements and they have worked with me fairly. If you find a good technician, save their info and request them when you need service in the future. I've saved a fortune in the last two years and would not be without AHS. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Kris Miller's profile image
Kris Miller 
3 years ago

I don’t know but to me it seems like the vendor doesn’t double charge you with this service and that’s why I like it. However, financially it’s a bit of a monthly burden. 

Business response:

Hi Kris, American Home Shield appreciates you sharing your feedback about your experience. We would be glad to speak with you to assist with a resolution to the issues that occurred. 

Gloria Snead's profile image
Gloria Snead 
3 years ago

I was satisfied with the response time and the contractor. 

Business response:

Hi Gloria, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,043 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.