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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My son was doing his laundry and he came out with water on the floor. I put in a request for a plumber online. I said I needed a plumber for a washer leaking. At the time, I wasn't sure if it was the washer or the drain itself. An appliance repairman came out, looked at it and said my washing machine is fine. We started a cycle and as soon as we did, the water came back up through the discharge pipe. He said he'd notify American Home Shield and they would supply me with a plumber's name. The next day, a plumber called and se... read more
My in-laws had an AHS warranty in Baltimore, Maryland and they said that with all the stuff that we have in our house, we should get it. The house was built in 2007 and both of the AC units were approximately 12 years old. So, we got the warranty back in March and when we turned our AC on in June, we were having problems. We went on their website, opened up a ticket, and filled out the little form. Within a little bit, we got an email confirmation that we opened the ticket and I got a phone call. It was handled so incredibly... read more
I had Home Shield last year, but then I cancelled it. And then the other AC unit broke and it cost me $1,000 to fix it because the insurance wasn’t cheaper than the fix. So, I just added it back on just in case. A couple of months later, the second AC unit broke. Beaches Air Conditioning and Heating came out and did the work. Everything was great. They came out really fast. The unit was fixed quick. I wasn’t expecting anything to break, but I'm glad I got the warranty.
Scheduling service with American Home Shield is very easy. All of it happens through text. There was a time when we had intermitted electrical issues that were localized to one or two appliances. I got worried that something was wrong with my wiring or the breakers. The tech sent by AHS came and checked all my circuits. He made sure everything was fine and said that things looked good. We haven't had any issues since then.Yesterday though, we had a claim for a dishwasher issue. Their contractor's dispatcher called me and ask... read more
The process was easy and quick. The service provider supplied was excellent. They worked on attic half and outdoor half. In the past, I have used AHS a few times for repairs and it was flawless. I highly recommend this company and its supplied service providers.
We thought we had a gas leak and we had a technician come out. My husband met him and he said that the technician was communicative, on time and very helpful. The technician said that the smells that we're smelling have just been pent up in there and it wasn't an issue. He explained why he wasn't concerned about it. Then he made sure everything was running correctly.
****** was professional, polite, efficient, and on time. He clearly explained the issue and how he was going to resolve it. he did so in a timely manner. He wore his mask the entire time.
This is my wife and myself’s first house that we've ever bought. We wanna make sure we protect our investment and it always maintains a great value throughout the years. We ended up taking on American Home Shield and they've been the greatest. They were very responsive when I said that my dishwasher was having issues. It happened on a weekend, so naturally, it took a couple days longer, but Ryan, from Big Bend, was already out there within 48 hours after getting the work order. He was very professional and he was clean, neat... read more
The guy from High Priority Plumbing who came out was very friendly. He introduced himself and he did a great job. He also had a mask on. He let me know that a part would have to be replaced. Then when the part came in, he came back and put it in. So far, I've been pleased with the service and with the companies that American Home Shield has sent here. I had to use them a couple of times last year and the service was good. So I decided to take a chance and renew it.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,690 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.