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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,606 reviews
Helene Caragozian-Webb's profile image
Helene Caragozian-Webb 
2 years ago

The service company was fast, polite, and fixed my problem right. 

Mary Alice Preston's profile image
Mary Alice Preston 
2 years ago

compared to a few years ago ,the wait times are so much less and the assignments atr done very quickly and if you have questions , it is easier to get help. 

Mike D's profile image
2 years ago

I signed and paid my member fee. I called later as I had a leak in my dishwasher. They said it would be two weeks before someone could come out! I said I would find someone else and wound up fixing it myself. Guess I didn’t need them after all! I called and they gave me a full refund. 

Dale Miller's profile image
Dale Miller 
2 years ago

This was the reason I keep my home warranty plan. They replaced an old worn out AC unit with a brand new one 

Mariano Garcia's profile image
Mariano Garcia 
2 years ago

Always able to get thru to them even in weekends. Staff is courteous. Was having problem understanding some staff but lately it's been better 

Paula's profile image
2 years ago

I love AHS! They have excellent coverage and customer service! We don’t just feel like a number! Their team actually cares! They have quick response times and the service is done quickly and efficiently! I won’t have another company cover my home! They are the best! 

Sanders's profile image
2 years ago

I would recommend them however the company needs to do a better job updating their customers when a case is filed. I had to contact Homeshelid multiple times while waiting for a follow up after my case was submitted. Company needs to reach out to the client before the cluent reaches out to them multiple times. 

Wayne Weatherly's profile image
Wayne Weatherly 
2 years ago

Prompt, professional service. Excellent coverage. I would prefer to be able to request the contractors I prefer on the AHS List. 

Rachel Johnson's profile image
Rachel Johnson 
2 years ago

Good company but has raised our rates almost $25 in the last year per month 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,606 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.