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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,156 reviews
Matthew Ferrell's profile image
Matthew Ferrell 
2 years ago

Customer service was above average on. Both of our issues. Other than waiting on parts, which is out of their control, everything was done ina timely manner and to our satisfaction. 

Business response:

Hi Matthew. Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

ANN's profile image
ANN 
2 years ago

It is best to work directly w the vendor assigned 1800 is not always reliable 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jacqueline Stewart's profile image
Jacqueline Stewart 
2 years ago

The response time is super fast & it's easy to set up an appointment . My only complaint is something's are not covered . 

Business response:

We're glad to hear your experience went well. 

Mabel's profile image
Mabel 
2 years ago

Very professional and helpful every time I call 

Business response:

We're glad to hear your experience went well. 

Rob Parsons's profile image
Rob Parsons 
2 years ago

American Home Shield was very helpful with a both a water heater and a pressure relief valve issue. The Customer Service staff are especially helpful, informed, and professional. 

Business response:

Hi Rob, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Lisa Stockstill's profile image
Lisa Stockstill 
2 years ago

Always there when I need them 😊. I feel safe with AHS by my side. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Jacqueline's profile image
Jacqueline 
2 years ago

Been with AHS SINCE I bought and it makes me feel more secure with any upkeep that may happened! All I have to pay is the service fee! I hope to stay with AHS for life, thank you for your services! 

Business response:

Thanks for sharing your positive feedback. 

Judith F.'s profile image
Judith F. 
2 years ago

AHS service has been impeccable. The repairs, so far, have been superior! 

Business response:

Hi Judith, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Aerial Williams's profile image
Aerial Williams 
2 years ago

Likes: Easy access to reliable and credible services. Also the lower onsite fee when contractors arrive to assess the claim. Dislikes: Coverage is extremely limited for $80/month and having a no claims. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,156 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.