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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The majority of my service calls have been very responsive and professional
Business response:
Hi Adrine, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
AHS' executive branch is excellent in problem resolution. I will say, that I have the same complaint each year with the vetting process of your contractors. AHS needs to do a better job when signing on contractors. One simple thing they could is to check the contractors rating with the BBB. That would be a great place for them to start prior to signing them on. They should also conduct independent reviews of the company.
Business response:
Your feedback is greatly appreciated.
They always come through quickly. Companies they send out do a good job.
Business response:
Hi Pratik, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Because they were very concerned and nice
Business response:
Hi Jerrye, Thank you for your feedback!
I almost cancelled because the service had been so poor. The last two claims redeemed them. I got the service that I deserved! Keep up the good work, AHS!
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Reliable people, Fast service. Agent was friendly.
Business response:
Hi Atiq, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
When we brought our very first home, I had no clue that home warranty was as important as it is for homeowners. We were recommended American Home Warranty by my uncle, very costly, however if you factor in the cost of ware and tare of a home without a warranty it will definitely pay for itself. We looked at this like an investment of sorts. I advise anyone that owns a home to check out this company, they will walk you through every step of the way.
Business response:
Hi Nicky, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Appreciated a prompt response to my call for service and was set up with an appointment for repair the very next day.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
very efficient and timely. save money. all service people very polite and efficient
Business response:
Hi Donna, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,539 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.