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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I gave American Home Shield a call and within the next week, they had someone out to my house. The contractor came over for my dryer that wasn't getting hot and within 40 minutes, he had it up and running again. For people that are considering a home warranty for the first time, definitely get one. You never know what can happen no matter how grand something is.
Our first claim with Home Shield was with our shower upstairs not working. That claim was easy. We were very pleased. For our second claim, our air conditioning was making a weird noise. My husband was home when the air conditioning guy from Air Control came. He didn't come inside the house, but my husband was very pleased with him. Everything now works well. It's perfect.
American Home Shield moved to the online way to do claims so I don't have to call in and wait on hold for anybody. There have been times where I needed to cancel and all I do is login and cancel a work order. It's simple. United Air came out to my place recently. The techs were very professional. Things have been great since United Air did work.
Frontier Appliance's techs were friendly, nice, and got the job done quickly. They also had their masks and stayed away. All in all, my experience with AHS has been great. The service calls are quick and they're also saving me money because some of the repairs are going to be more than just $100.
We had a plumbing issue and it took somebody else coming back out, but it’s fixed now. We've had a great experience with AHS so far.
Overall job repair is done. Unit part was unavailable so the entire unit was replaced. Resolution completed satisfactorily! Repairman was knowledgeable and courteous and my job resolution was finished to my satisfaction. Thank you.
I cancelled one homeowner's insurance because it was so awful. And with Home Shield, it was much easier. I had my first claim with them with my dryer. They give you the option to make your own appointment. But I'm one of these people that believe if I pay for a service, you're gonna do the work. So, I made them choose the provider that would take care of the issue. It was a bit of a problem getting the people over here. They had to reschedule because they had a major issue. However, they were very professional and fixed. The... read more
My most recent claims I submitted with American Home Shield were regarding my air conditioner, my faucet and garbage disposal. It was easy submitting a claim, but the problem that I had was for the air conditioner, it also needed the ductwork to be done and reviewed. I was not able to do that in one claim. So I would have to pay $75 for the air conditioner and the ductwork and I wasn't happy about that. I just did the AC. It’s either one or the other. But the contractors were very professional.The air is working, the garbage... read more
My furnace wouldn’t light and the technician from Fick’s Mechanical was friendly and did a good job on the repair.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,703 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.