This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Previous experience was bad but latest was greatly improved
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Never an issue with getting claims addressed.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Came in a timely manner & corrected my plumbing problem
Business response:
Hi Brenda, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Business response:
Hi David, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Customer service was easy to reach, and extremely helpful. Highly recommend.
Business response:
Thanks for sharing your positive feedback.
Good service, but disappointed that AHS didn’t cover complete installation n parts!
Business response:
Hi Mindy, We appreciate your feedback and hope you continue to enjoy AHS!
Fast courteous response and problem solved.
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
I do not like that I could not get my AC repaired due to reasons beyond my control and I still had to pay $150 just for them to tell me no. Then I had to turn around and pay a lot more money out of pocket to get the air fixed on my own
Business response:
Hi Joyce, I hate to hear about your most recent service experience and would be glad to speak with you to resolve your experience.
We had issues with a vendor they preferred. I also referred a friend to use AHS and she has not had a good expere.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,549 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.