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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Coverage is sketchy and at times the contractors seem restricted about the process and at times delays in getting equipment.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Customer Service was excellent. The issue was resolved efficiently and immediately! The contractor arrived to my home within 2hours of contacting him and when he was finished, he kindly explained what he did to resolve the issue. Very professional!
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I like how easy it is to make a claim. I like how prompt claim is covered. I like the service companied that have come out to my house.
Business response:
Hi Adam, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Overall a great experience , from the initial phone call to the installation of new appliances, A+ for everyone involved.
Business response:
HI David, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
They get the needed technician out in a timely manner. The price is reasonable.
Business response:
Hi Inis, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
AHS addressed my concerns on the first call and connected me with service organization.
Business response:
Thanks for sharing your positive feedback.
AHS was incredibly quick in responding and we were contacted immediately by the vendor.
Business response:
Hi Judy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
When you sign up for a service and they deliver, that always a good thing. I gave this company a good rating based on the re-key service that is free when you purchase a home, it's a very nice little perk. We'll see how they perform if something big comes up.
Business response:
Hi Kelin, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
I have previously left a review on the repair call for my refrigerator ice dispenser unit. It was repaired and it was done in a professional manner! Please check your records on the rating I gave several days ago.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,156 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.