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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,549 reviews
Linda Kay Ferguson's profile image
Linda Kay Ferguson 
2 years ago

Previous experience was bad but latest was greatly improved 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Jennifer Welsch's profile image
Jennifer Welsch 
2 years ago

Never an issue with getting claims addressed. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Brenda Daniels's profile image
Brenda Daniels 
2 years ago

Came in a timely manner & corrected my plumbing problem 

Business response:

Hi Brenda, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

DAVID's profile image
2 years ago

Business response:

Hi David, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Daniel Eibeck's profile image
Daniel Eibeck 
2 years ago

Customer service was easy to reach, and extremely helpful. Highly recommend. 

Business response:

Thanks for sharing your positive feedback. 

Mindy Needleman's profile image
Mindy Needleman 
2 years ago

Good service, but disappointed that AHS didn’t cover complete installation n parts! 

Business response:

Hi Mindy, We appreciate your feedback and hope you continue to enjoy AHS! 

David Ovadia's profile image
David Ovadia 
2 years ago

Fast courteous response and problem solved. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Joyce Leighton's profile image
Joyce Leighton 
2 years ago

I do not like that I could not get my AC repaired due to reasons beyond my control and I still had to pay $150 just for them to tell me no. Then I had to turn around and pay a lot more money out of pocket to get the air fixed on my own 

Business response:

Hi Joyce, I hate to hear about your most recent service experience and would be glad to speak with you to resolve your experience. 

Elizabeth Menzies's profile image
Elizabeth Menzies 
2 years ago

We had issues with a vendor they preferred. I also referred a friend to use AHS and she has not had a good expere. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,549 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.