This profile has been claimed by the business owner or representative.
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Coverage of claims met my expectations. Their contractors are not professional and a majority of their customer service reps are hard to understand.
Business response:
Dear Debbie, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
I like the fact that they help you with system problems without the hassle of trying to find a service provider. Even then, repairs are covered.
Business response:
Dale, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
Business response:
Mark, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
They are quick to respond to service requests. Their service vendors are professional and do a great job.
Business response:
Mary, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Most recent service was prompt and efficient. we were very pleased. Several years ago service on our refrigerator took a very long time but eventually go done to our satisfaction. I think AHS is working to improve customer service.
Business response:
John, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Like the services completely and at the time
Business response:
Robert, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Great response time and great value for the money
Business response:
Dear Christopher, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
No claims for several years the two claims I’m a row. Refrigerator and Dishwashwr. AHS took care of both. Very satisfied.
Business response:
Dear Jeanne, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
AHS is pretty much your only option. They can give you bad tech's as I am sure it's a bid but you can easily request someone else if they are not doing a good job.
Business response:
Matt, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
American Home Shield has a 4.8 star rating with 95,774 reviews.
American Home Shield is closed now. It will open at 8:00 a.m.