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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quick responsiveness of the service providers hired by American home shield.
Business response:
Cheryl, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
I like that AHS was able to service our problems right away to fix our problems. The only problem that I have a problem was the tech. wanted to charage me almost $400.00 for a pound and half for freon which he said we need for my A/C unit which I thought that AHS shough be included with the service call. Which he said it wasnt covered I told him no not at this time and left it at that. But I pay a monthly fee that again when a tech. is sent out it should have been covered or discounted fee.
Business response:
Inez, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
The turnaround response was very quick and had a service with quality of work and professionalism.
Business response:
Marcos, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Great service and very professional! I am glad the took care of the AC in the starching heat here in Texas!
Business response:
Christian, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
It is a great program for unexpected issues that pop off when you least expect it
Business response:
Dear Greg, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Business response:
Dear Cary, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
PRODUCT IS GREAT. DOES WHAT IT SAYS ITS GOING TO DO.
Business response:
Wallace, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
They have you work with CO. that send people who create issues so you have to call back.
Business response:
Dear L. Rulon, Thank you for taking the time to share your experience. Your feedback is important to us, it will help us ensure a better experience next time. Many Thanks, Kim
The automated service system is limited; doesn't allow a full explanation of the problem being reported. I think we had one occasion where AHS or the vendor allowed us to record (video) the problem being reported. I thought that was brilliant. But our last service call did not. Vendor showed up and fixed the original complaint but noticed another issue while he did that repair. But he completely ignored the new issue and said we'd need to make another service claim. That's b.s.
Business response:
Dear Karean, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,848 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.