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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So far I am very happy that I have AHS. Just bought my first house and have already had a few service calls and all were handled efficiently and without issue. I love that I have more peace of mind knowing AHS has my back and won't nickel and dime me or dispute legitimate repairs. I'm hopeful it's not just the "honeymoon period" and the great service will continue!
Business response:
Dawn, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Provides good coverage at a fair price. Also connects customers with good local contractors to make estimates and repairs.
Business response:
Dear Brandy, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Easy online or phone service to scheduler appointments. Very well pleased with service response and service repairs. It is worth the peace of mind.
Business response:
Dear Raul, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Value customer service. Sometimes waiting for a part or tech can be frustrating
Business response:
Dear Teresa, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
depends on area contractors, have had quick responses and not so quick. AHS customer service suboptimal
Business response:
Dear Jim, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
My kitchen vent motor stopped working. AHS assigned a local contractor. He assessed the problem and sought an approval for replacement. AHS approved for a total unit replacement. I had an amazing experience , all my service handled online
Business response:
Dear Sathyan, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
They put my work orders in quickly. I just think they should cover more with air conditioning units.
Business response:
Lakemia, Your feedback is appreciated and we hope you enjoy American Home Shield and the coverage we provide.
AHS is very simple use, and so convenient. I always get very polite and service people and my issues are always rectified.
Business response:
Dear Vickie, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
The service from AHS was exceptional and timely. I highly recommend the AHS for insurance purposes and the H.A. R. Appliances. The Technician was very prompt, knowledgeable, competent and was able to diagnose the problem by video visit to order and bring the right parts to fix the washer in the first try.
Business response:
Mehran, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,829 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.