This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Professional timing and taking care of the problem. I was very satisfied
I was able to call them on a Sunday but the service that I needed was not available on the weekend.
American Home Shield has great customer service. The only problem is that they don’t have all the up to date information with companies. There is a case where I requested AC service and it looked like the AC person fixed the issue but something was not quite right. I tried getting in contact with the company and feel like I got ghosted. When I tried to reach out to American Home Shield they were not able to get a hold of the company either. They were only able to email the AC company. To this day I still do not have an answe... read more
The rep was very professional and act quickly to resolve the problem
Good completion of air conditioning repair. Would have been nice to inform us of why they switched vendors after the initial company came out to assess the problem. They said it had to be replaced and new company 1 1/2 weeks later repaired it. We were without air conditioning for 11 days after initial visit and no communication until I called 5 days later,
Recent plumbing issues have been resolved. Fast service and knowledgeable people.
Being on a fixed income, it’s nice that I pay a fee and $400 when I file a claim whatever the problem is, it’s either fixed or the item was replaced at no extra charge. If I wanted something better than a comparable item, I just pay the difference which is what happened when we had to get a new dishwasher. Which I thought was a good deal.
Prompt, courteous, efficient services. Quick to respond to our needs and get us a repair service as quickly as possible.
Our service person was on time and very clean and polite. Quickly fixed our dishwasher issue and was in and out in 15 minutes!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 93,271 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.