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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My claim for my AC unit which had refrigerant leaking went well. AHS sent their contractor AC Rescue out and the tech from there was pretty quick. He knew what he was talking about and fixed the leak. Everything has been working fine since then. I've gotten good service so far from Home Shield. Submitting claims online has been easy.
American Home Shield sent me an email saying that they can have maintenance done and I jumped on the offer. They chose ATR Heating and Cooling Richmond Corporation. When they came out, they were courteous and knowledgeable. They were also very sensitive about keeping the distance due to COVID. They were able to analyze and explain to me what was going on and what I needed to have done with the boiler.It turned out that American Home Shield sent out a previous person that came and didn't catch that a wire came loose. That per... read more
A friend of ours got American Home Shield and she recommended it to us. It’s only been a couple of months that we’ve had them. I went online to submit a claim and their website was simple to use. I got an email letting me know that the contractor would be contacting me. It was super quick because I did it late at night and then that morning, at 7:00 A.M., they were already calling me. The contractor was very professional and they knew what they were doing. As soon as they saw everything, they diagnosed it within 10 minutes. ... read more
I went to dry things and the dryer wouldn't spin. I had power but there was no spinning. I called on the phone and I was given an expectation on when my contractor was supposed to contact me so that I knew when they were coming out. The gentleman from A-Tech Appliance Services came and I told him what the problem was. He got in there, he took a look, and he said it was the belt. He went to his truck and got one. The problem was taken care of. I really like him. He seemed knowledgeable, courteous, he had the items on him and ... read more
Dun-Rite Appliance Repair came out to fix three different things. The guy was very professional and very detail-oriented. He instantly knew exactly what was wrong with all of my appliances.
I submitted a claim with AHS because something was going on with the ice maker. I was pleased with everything when the contractor came. I got a call informing me what time they would be here. They were here a little early, which was fine. The gentleman explained what needed to be done and the corrections that needed to be made in the future, how I could prevent what happened. He did a couple of extra things as well. He came in with this PPE, so everything was safe. Within 45 minutes, the job was complete and he stepped out. ... read more
The wash wouldn't cycle. It started up but then it clicked and just stopped. OKC Appliance King came out and the tech replaced a part but it didn't get any power so he said he had ordered another part. We've not had a washer for going on three weeks now. It's kinda hard. Other than that, Home Shield takes care of me. When I have a problem, I call and they send someone out.
The most recent experience with American Home Shield was very good. The one prior to that was not very good. The recent claim was for an air conditioning problem that we were having water leaks in the attic because of it, and they solved that problem for us. The one prior to that was the same thing and they did not solve the problem. I wrote it on a complaint when they asked for it. I sent it in and told them what I didn't like about it. But I'm happy with American Home Shield. They're doing fine. It's just that one company ... read more
Jerry & Michael’s Appliance came out and fixed the washer. The work that they did for me is still operating well. Then I have somebody else working on my washer right now. They were out of a different spot and they've looked at what was wrong and ordered the parts, but it's taking forever. I've already been out of a washer for going on three weeks. I'd like to get Jerry & Michael’s back, but I already opened up the job with this other company or that's what American Home Shield sent to me this time.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,762 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.