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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield is somewhat easy to get in touch with and usually, everything is followed up fairly well. We've been fairly satisfied. Recently, Sigmond Plumbing came out for our claim. The technician was fine and everything was okay.
Cutting Edge Total Comfort is the AC heating company that came out for the yearly inspection of the heater. I wanted it because it was a gas heater. I used American Home Shield’s website and it was good. Then the contractor company contacted me and told me the when to expected them to be out. The service was great.
We submitted the claim and everything went pretty fast. AHS was very responsive. I called everything in and the rep took all the information down and gave me some numbers. The representative from Dan's Pro-Lock was awesome. He was on time and he was very thorough. He really informed us as far as the keys and some other safety measures. So I was really pleased with the service. Everything went wonderful.
One of my toilets was improperly installed and it was coming off its joint. Also, my garbage disposal was not working. I submitted a claim to American Home Shield and in 10 hours, somebody was out at my place. The tech who came was super professional and worked really hard. He was very polite and he did everything he needed to do.We've had another claim for our refrigerator which went well. Unfortunately, the tech also broke something he was fixing the refrigerator and he had to order another part. He came back and replaced ... read more
Submitting claims to American Home Shield is very easy. They have made a little change with the process. now, I can choose who my provider is gonna band who will come out to my house. I love that. Recently, we were having problems with our AC not cooling and it was dripping from a little valve. I submitted a claim and AHS sent AC Wizard. I had a fabulous experience with their tech. I love American Home Shield. I had a different warranty provider before at a different house and AHS is considerably better and easier to use. I ... read more
There were two times that Just One Call came out, mostly because the air conditioning wasn't working. And one time, they came out and topped off the refrigerant. The other time they came out, unfortunately, we weren't able to reproduce the issue that was going on, so they just stopped in. It was working at that point and they didn't need to do anything at all. We're still having some issues and we're actually getting a little bit clear as to what they are, but I will probably have to call them out again. I just wanna make su... read more
There was a leak in one of the hoses of our AC so I did a claim online with American Home Shield. I got a note back right away saying US Air Conditioning of Texas would contact me in 24 hours. But I was having a lot of telephone trouble at the time so I contacted them. And because of my telephone problems, I had a hard time. The contractor could not come in without calling first and I didn't have a phone that they could call. It messed up a lot of things that weekend. But they got here on Monday and worked with my daughters ... read more
My experience with AHS was excellent, timely and professional. I have been a client since 2013 and would recommend then to anyone.
Our air conditioner wasn't blowing cold air through the house and it was when it was a little bit warmer. We filed the claim and a guy came out one month ago. He was awesome and he had great customer service skills and technical ability. He got everything working and it worked for about a week and a half. Then, it went back to doing the same thing. He said he replaced the capacitor, the fan and one other thing. So, knowing that all of those things were replaced, I figured some minor erroneous thing went wrong. So, I called A... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,758 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.