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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They have been very helpful in assisting with repairs in a speedy manner.
Business response:
Hi Renee, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Overall happy with the service. Vendors need to be able to provide service on weekends; most people work during the business day Monday-Friday and can't take off. For the last few request, I've had I have to find someone to come to my home because the vendors don't work on Saturday. For the service industry that is not a good thing. I had no heat on Saturday morning and had to wait until someone could come out the next week. That is the only reason I gave AHS 3 stars
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
American Shield responded quickly to my service call. They immediately got me the help that I needed.
Business response:
Hi Thomas, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Most experiences have been great. Fast service, good partner companies.
Business response:
We're glad to hear your experience went well.
dependability, no hidden fees, know what your getting
Business response:
We're glad to hear your experience went well.
Excelent attention, fast service, good quality providers
Business response:
Thanks for sharing your positive feedback.
Excellent local service pros and service. Schedule service and notify when they are on their way along with ETA. Courteous and professional service. However, getting them can be a challenge. Poor customer service center, difficult to understand and be understood. US based center would help with both those issues, the US economy and local economies where those workers will spend there earnings.
Business response:
Hi Kevin, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
The service request process is good. I would like for the replacement process to be more flexible/lenient.
Business response:
Thanks for letting us know everything is working out for you!
With every request I have had to place. I received quick positive responses. We signed up per our realtor suggestion in Oct 2016. So very thankful we did.
Business response:
Hi S Mitchell, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,417 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.