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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,861 reviews
Irma Lozano's profile image
Irma Lozano 
3 years ago

Excellent service, the companies you use to service are always the best 

Business response:

Hi Irma, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Janice Sowe's profile image
Janice Sowe 
3 years ago

Air conditioning went out. AHS sent a very good company and their Representative knew what to do. 

Business response:

Hi Janice. This is so wonderful to hear. We really appreciate you taking time to let us know that your problem was resolved so effectively. We look forward to working with you again and providing you with another great repair experience. 

Oneida Holman's profile image
Oneida Holman 
3 years ago

I like their responsiveness and the quality of their vendors. 

Business response:

Hi Oneida, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Laura Byrd's profile image
Laura Byrd 
3 years ago

Coverage, cost and customer service are all very good. I recommend to all my clients. 

Business response:

Hi Laura, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide! 

Cheryl Nelson's profile image
Cheryl Nelson 
3 years ago

Very quick with the service rep. Not so sure that the service rep was up to speed on what was wrong. 

Business response:

Hi Cheryl, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Charisse's profile image
3 years ago

They're not always responsive or helpful when contractors are problematic. 

Christopher Kassner's profile image
Christopher Kassner 
3 years ago

Always prompt when finding a vendor for service 

Business response:

Hi Christopher, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Kelly's profile image
3 years ago

Have to get the new faucet before I can be reimbursed. Only up to $185 which is nothing 

Julie Lewelling's profile image
Julie Lewelling 
3 years ago

At first it was difficult to get answers even though the customer service reps were friendly and made attempts to help resolve my issues. After a few calls, they did take care of the problem and were amazing to work with. Thank you 

Business response:

Hi Julie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,861 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.