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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,824 reviews
Annette Boroff's profile image
Annette Boroff 
3 years ago

We have been using and for several years and I like their communication style. we will continue to use them and recommend them to others. Great service. Every time I call the customer service reps take time to make sure all concerns are taken care of. 

Business response:

Hi Annette, We appreciate your feedback and hope you continue to enjoy AHS and the exceptional customer service that we provide! 

Peggy Poole's profile image
Peggy Poole 
3 years ago

Professional. Friendly technician. Timely. 

Business response:

Hi Peggy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Miriam's profile image
3 years ago

Because of the service given and quick respons 

Business response:

Hi Miriam, We appreciate your feedback and will continue to provide you with a great customer service experience. 

William Cressall's profile image
William Cressall 
3 years ago

AMS saves money on AC and Furnace repairs for certain. But in the dead of winter when your furnace will not engage and the overnight temp is 24deg, AMS has a two day wait. We had to call a competitor - twice - who came same day each time. 

Dorothy verbal's profile image
Dorothy verbal 
3 years ago

They are very helpful and efficient. The response to the customer is fast 

Business response:

Hi Dorothy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Gloria Quiroz's profile image
Gloria Quiroz 
3 years ago

All ways have gotten the job done well with good professionals 

Business response:

Hi Gloria, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Dave Pirt's profile image
Dave Pirt 
3 years ago

My AHS policy paid for a new dryer, after we learned that parts to fix the old one were no linger available. This saved me over $500. 

Business response:

Hi Dave, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Norlita Subia's profile image
Norlita Subia 
3 years ago

So very convenient! I can go online and submit my repair request and quickly receive an email reply with the information of the company that will be contacting me for the repairs. 

Business response:

Hi Norlita. Thank you for letting us know you enjoy the convenience of requesting service online. We look forward to providing you with a great service experience for your next repair need. 

Pauline Braswell's profile image
Pauline Braswell 
3 years ago

Very happy with the.service people sent to inspect what needed to be done. 

Business response:

Hi Pauline, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,824 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.