This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My garbage disposal was not signing on and the water was at a standstill. Submitting a claim for its repair to AHS was easy. I was surprised that their response was so quick. Their contractor Dave and Sons Plumbing came out the same day that I called. The tech from there was Marcus. He introduced himself and had a mask on. He was clean and professional. He explained what he thought the issue was and tried a couple of things. The disposal began working but then the next day, I had to call back 'cause it stopped working again.... read more
My recent claim with AHS was for my personal property and it went really well. When I first called, it was gonna be another week to get an appointment 'cause it's crazy right now. But, I called my rep because I wanted to talk to a person to try to expedite it and she made it happen. The guy who came out was excellent. First off, he came right away. He was on time, which I loved and he needed to get a part. Parts are really hard to get right now but he worked really hard to get the part. It was just cool. He was in our house ... read more
Design Atlanta Heating and Air was outstanding. If this service is needed in the future, please send them back to me again!!! I don’t recall the name of the service technician , but he was very through and checkout my unit and answer all question to aid in my understanding
Our experience with our recent claim with AHS went very well. Our AC was not working. It was the capacitor that had gone out. The contractor came out and he diagnosed it quickly. He had the part on the truck and he was able to repair it the same day. I feel good about the service I get from American Home Shield. Submitting a claim was also easy.
I had two recent claims. One was for our air conditioner and one for our water heater which is the one Carl's Plumbing came for. It was like a week before they could get out which was okay for us because we still had hot water. But the guy did have me sign some sort of a waiver and I didn't get a copy of it. I called them a couple weeks ago and asked for a copy of that but I still haven't received it. I'm gonna call them again as I'm not really sure what it was that they had me sign. I'm also curious that I'm in Kenosha and ... read more
Our pool had a salt cell that was bad. The contractor came out and saw that it didn't register at all. A company came out before them and that company flipped a whole bunch of switches and made it turn green. They left and two hours later, it went back to red which was exactly what I told him would happen. Six hours after that, there were no lights on it at all. The guy told me he was gonna call his boss. I kept waiting for him to call his boss and tell me what his boss said but he just bailed and closed the case which was w... read more
I had some plumbing work that needed to be done. I had to replace some downspout spigots in the bathroom. I went online and filled out their form, and that was about it. The contractor was very professional, set up on the time that they said they would, and cleaned up after themselves. Everything went well. And we're satisfied with the work. Having Home Shield is a peace of mind for me, because I don't have to spend the money out of pocket if there's something. It's just a service fee. We've had a couple of other experiences... read more
Everything went fine with my recent claim with AHS. The gentleman, his name was Fernando, did an excellent job. He was very polite, very professional and overall, resolved the problem. He was wearing a mask and a hand sanitizer available. He explained what the issue was. He said that the drainage on the refrigerator itself was having some backup causing some ice buildup inside the refrigerator. He went and ordered a new part for it, a new drainage that allows it not to backup. It seemed to resolve the problem.Thus far, every... read more
Shenandoa Appliance came in and fixed the dryer right away. The heating element went out. So it wasn't getting hot anymore. The technician replaced the heating element. He was professional and in and out. Everything’s good with American Home Shield.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,762 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.