This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a claim when the water heater wasn't working. The first time Low Country's Best came out, they replaced the fan and then I got hot water. But it stopped working again and the repairman came out a second time. He blew out everything and then it started working again. It's been good so far. Also, the tech was professional and a good knowledge base. American Home Shield is really fast about getting people out here and they've been a blessing big time. I've already had the hot water heater and two other appliances repaired... read more
The dryer that the tech from National Platinum fixed was so old that I would need another one soon. I've had that appliance for over 12 years. It was making a noise and they had to order a part to put in it. The tech did good. The dryer does what I want it to do right now. The clothes dried. But for the next week, it started making a little squishy noise again. But the heating element is not out of it yet and it's working. I've had American Home Shield for about three years, maybe longer than that, and it has been very benef... read more
Everything went very well. Adriatic Pools took care of the problem and it went very well. It has been resolved. They was very professional, helpful and considerate. So I appreciated them. I have been very satisfied with American Home Shield. I'm in my third year of contract. I have kept it after my home purchase and I just kept it going.
I had to buy another door and the motor wasn't working. The guy did what he had to do. He put all new stuff. He did it the same day in about two hours. He came out this morning 'cause one of the rollers popped the screws. He put some back up and everything is fine now. He's a pretty good guy and he did a good job. He was Johnny-on-the-spot. When I called him, it took him a little bit of time but I was okay with that.
We were having trouble with getting our dishwasher to drain properly and we couldn't figure out what was going on. We tried cleaning it multiple times. We finally just decided to call American Home Shield and asked somebody to come look at it. The tech was very professional. He fixed the problem very quickly. He told us ways to prevent it from happening again as well as told us what the actual issue was and how he fixed it. He wasn't there very long.American Home Shield has an easy process with claims. I'm assuming different... read more
The AC was running nonstop all day for about 20 hours a day. But the house wasn't cooling at all. When the contractor came out here, they fixed it right away. It didn't take as long as the very first time that I had to have a contractor come out here. It took about three days for the contractor to get here and fix it that same day. So it was pretty good. The house has been cooling great now. AHS covers the electronic and that sets them apart from the others. Their claims process is pretty simple. I'm waiting now on a reimbur... read more
Air Squad Heating & Air came out and was pretty responsive. They called before and showed up on time. They wore masks and replaced the toilet although they made a little bit of a mess in the bathroom which they left tracks and some footprints. They could have been a little cleaner. But everything is working still. We used AHS again for rekeying the house. We got another open thing going right now and the contractor would be coming tomorrow.
My central air conditioning went out. I called AHS and the rep was very kind. Then, I paid the $100 and they found someone. The contractor came out and the tech fixed the issue in 20 minutes. The experience with AHS was good. I appreciated it.
The refrigerator repair guy was very thorough, very professional and very kind. He did a great job, got everything running good, gave my fiancée some advice and told her what kind of filters to buy. It was awesome. She also talked about the washer repair guy and she could not say enough good things about him. She loved that guy. He was friendly and funny. He talked her through some maintenance stuff that she can do with the washing machine and all the settings that are on the machine that we didn't know about. He gave her a ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,762 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.