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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our refrigerator temperature was not regulated correctly. Submitting that claim was very easy. The technician that Home Shield sent out called before coming and I told him what was going on. He was very knowledgeable. He said that he knew exactly what part we needed and he got the part, showed up and fixed it. He was in and out in 20 minutes. The refrigerator has been much better.
There was something going on with our lights as they were flickering. Our power kept going out in very limited sections of the house, like one room or two different rooms. I was afraid that there was a short in the house. I called American Home Shield and Pajak Electrical Services was assigned to us. Pajak came very highly recommended. And even before I realized I could call American Home Shield for that, it was one of those deals where I started inquiring locally about electricians. I was gonna call Pajak but I realized tha... read more
Submitting a claim to American Home Shield has been very simple. I had a leak in my refrigerator and their contractor 1st Choice Appliance Repair handled my issue perfectly. Things have been easy going with AHS.
There was a company that used to come to my home to check out the heating system and they told me at that time that they work with American Home Shield, so I got the warranty. Their website is always good. With my previous request, as soon as I submitted it online, I got a call from Gaithersburg Plumbing that they have gotten the order and somebody was gonna be coming. They came and explained the issue with the connection between the washer and the pipe connected with the washer and it was good interaction. However, they tol... read more
The contractor did fix the problem for my AC unit that was not working properly. There was a sound when we turned the AC on. We went downstairs and couldn't find what was going on with it but there was definitely some weird sound. I made a claim and this guy came to my house and told me that one of the assembly attached to the AC unit inside my house was somewhat loose. He made it tighter and also adjusted the assembly. Now, it does not make the sound anymore. With American Home Shield, I like that I have someone to call ins... read more
I had someone come out to check on my furnace so that I could turn it on, and he must’ve bumped something that shut down my water heater. The guy from Allstate Plumbing came out and restarted it, and it's been fine ever since. I like the fact that when I need something, American Home Shield calls their people and they come. I just moved into my condo, and I had a house before that. I would oftentimes set something up with a plumber or a house person, and they wouldn't show up. So, I do enjoy that I have that insurance behind... read more
Our sink upstairs keeps clogging up. The contractor came out here to see what the problem was and he did a very good job but it needed more work than what he could do. American Home Shield called back and they asked if I wanted to go ahead and proceed. I declined because they would have to rip up the wall. I also had a claim for a drippy faucet in the kitchen and that one was completely done. My experience with AHS has been very professional so far.
American Home Shield has been very supportive every time I called them. But making a claim with them is a little different now with the pandemic. You get all the electronics and you don't speak to a person. I made a claim because I had a problem with my garage door opener. I worked through the claim process and it was fairly easy to get to where I needed to get to. A contractor came out and did a very great job servicing it. He was very courteous and very knowledgeable of what he had to do. The garage door has been working w... read more
Our garage door stopped working. I went online, submitted the claim to American Home Shield, and then they got me someone out. It was super easy. The tech from Flash Garage Door gave us two options. He said, "I'm gonna have to open it up to figure out what's going on and see. You can either just go ahead and opt for the upgrade and then it'll be 375 or we can open it up and see what happens but I can't go back and do the upgrade." We just did the upgrade. He was done really fast.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,762 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.