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AmeriGas Propane

1.0

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Location details

8356 Meetze Rd, Warrenton, VA, 20187, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.01,078 reviews
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heather R's profile image
heather R 
2 years ago

Hello, not happy AmeriGas is double the price . I have under ground tank 27 years old. They wont sell the tank . Keep on voiding! me when I try to get a answer. Been a good customer for 23 years . they could have been a lot better company in my eyes .I might have to dig it up. Thanks AmeriGas Jerry R 

Erika R's profile image
Erika R 
2 years ago

This company overcharged me for services. When I called to complain they said they will refund me for the money they overcharged me. But I’m still waiting to get my money back. I have called several times and I have to explain over and over my situation. Every time ai call I get a different agent and so a different response. They always said I will get my refund in 7 days but it’s been almost 6 months and they still have my money. 

TERRY P's profile image
TERRY P 
2 years ago

Total NIGHTMARE. In May we were totally out of gas, they could not schedule a refill. I paid to get their tank removed. They FALSIFIED my account by adding charges saying I purchased the tank. Told Amerigas to get their tank sitting on my front lawn. Over two months later - and over 50 phone calls and 20 emails. It is still there. An eyesore and I cannot mow my yard. They cannot stop the automated billing. I have a witness, from another company, when I was on the call for more than an hour to get them to schedule gas and nev... read more

Bill H's profile image
Bill H 
2 years ago

Amerigas took over our account from Northern Propane and we used to receive a delivery once a year before April of each year at our weekend home at **** **** ***** ****** ******* ****** ** *****. This year, however, no delivery was made, only an invoice in February for tank rental, We visited our home during the weekend of July 8th and 9th and found that we have no gas at the kitchen stove and no hot water. I checked the tank and found it to be empty. I tried calling Amerigas and they are closed. On Monday, July 10th I calle... read more

Steve B's profile image
Steve B 
2 years ago

AmeriGas billed me twice to install a propane tank. I spent months trying to get the charge corrected and even though several AmeriGas employees said they could see the problem, none of them could resolve it. They repeatedly charged me ‘late fees’, even though I had already paid all the correct charges. To stop the harassment, I just paid them off and now buy propane from another company. AmeriGas is the worst company I have ever seen and I wish I had never contacted them. AmeriGas sells a vital product, but they think they ... read more

Steve B's profile image
Steve B 
2 years ago

AmeriGas billed me twice to install a propane tank. I spent months trying to get the charge corrected and even though several AmeriGas employees said they could see the problem, none of them could resolve it. They repeatedly charged me ‘late fees’, even though I had already paid all the correct charges. To stop the harassment, I just paid them off and now buy propane from another company. AmeriGas is the worst company I have ever seen and I wish I had never contacted them. AmeriGas sells a vital product, but they think they ... read more

Joseph L's profile image
Joseph L 
2 years ago

I don’t think they deserve one star!! All this company cares about is making money!! Not their customers!! There always come up with something new. Oh Dear customer your system needs a new part or a field supervisor need to have a look at things. But it’s just another reason to charge you!! Charge you!! Charge you!! 

Marco E's profile image
Marco E 
2 years ago

This place is the absolute WORST!! I bought my home in 2018 and inherited the propane tank from the previous owners. When I sold the home in 2021 with a 0 balance with Amerigas, the tank stayed for the new owners. However, I've been getting harassed weekly by bill collectors for the last 2 years and have had my account (which I don't even have with them anymore) sent to collections for a "tank removal" I never had done and don't even own anymore. I've spoke to Amerigas and they themselves tell me I owe them nothing, Yet stil... read more

Deb H's profile image
Deb H 
2 years ago

Agree horrible service!!!!! Stay away from. Customer service says a refund check will arrive in 7-10 days. All that came was a late bill online no refund check and a late fee 

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1 star rating with 1,078 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.