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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,706 reviews
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Jennifer Gustafson-Stephenson's profile image
Jennifer Gustafson-Stephenson 
recommend  Recommended
3 years ago

the staff did a great job communicating the process and evaluating my cattle dog/blue heeler who had gotten into trouble eating parts of a toy. she had a blockage that she ended up passing once she arrived but they did a great job checking her over to make sure she was clear of more parts. worth every penny for the peace of mind. would trust them anytime with any of my pets. 

Business response:

Thank you so much, Jennifer. We are very happy that we were able to care for your pet and offer you peace of mind. Please take care!  

Shelby Creighton's profile image
Shelby Creighton 
recommend  Recommended
3 years ago

I highly recommend Animal Emergency Hospital. They took such great care of my Maggie. They answered all of my questions, sent me updates and pictures often and made me feel very comfortable with leaving my puppy there, knowing she was going in for a very serious/life threatening surgery. 10/10 Thank you all so much!♡ 

Business response:

Thank you, Shelby! We work so hard to make sure our clients have this kind of experience, and it always feels good to know we are meeting peoples' needs. We appreciate you taking the time to share...we will let the team know they were helpful to you :) We hope Maggie is doing very well at home! 

Rachel Rn's profile image
Rachel Rn 
recommend  Recommended
3 years ago

They took my dogs condition seriously when no other emergency vet would!! They performed same day surgery, gave me very detailed options and kept me informed during the whole time she was there. We couldn’t be happier or more thankful with the care she received! We had to drive an hour to get there when MSU refused to treat her but it was worth the drive!! 

Business response:

Thank you for the kind review Rachel, we appreciate you! Baby was the best patient and we are so glad we were able to help you both. 

Tab Wesley's profile image
Tab Wesley 
recommend  Recommended
3 years ago

Friendly staff, communication throughout my puppies visit, knowledgeable. Saved her life!! Thank you!! Yeti’s mom 

Business response:

We are so happy we were able to help Yeti, she is a total sweetheart! We loved having her here but we are grateful she is back home where she belongs. Thank you for the review, please reach out if you and Yeti need anything else.  

Sandra Reno's profile image
Sandra Reno 
recommend  Recommended
3 years ago

Friendly, compassionate, good communication throughout the process and great care. 

Business response:

Thank you for your kind words, Sandra! 

Kaj Langlois's profile image
Kaj Langlois 
recommend  Recommended
3 years ago

My retriever got stung in the face by some bees. They took great care of here. Friendly staff. 

Business response:

Thank you for your kind review, Kaj! We love what we do and we are so glad to be here for you and Journey. Please give her our love! 

Gail Genna Pulaski's profile image
Gail Genna Pulaski 
recommend  Recommended
3 years ago

We had good experience. They kept us informed through the whole process. We have our boy because the staff there. Thank you. Brody's Mom. 

Business response:

Thank you Gail! We loved caring for Brody, he is such a sweetie. Give him some kisses from us! 

Brent Takus's profile image
Brent Takus 
recommend  Recommended
3 years ago

A very busy place yet the staff was kind, courteous, and informative. Took time to explain and also give me options on treatments. Took great care of my dog. Was around $100 more than I was told but sometimes that’s the nature of the business. Family member care is priceless. 

Business response:

Thank you Brent! Ralph was a great patient and so adorable! We agree, our pets are precious family members and we do our best everyday to get them back home where they belong. 

Gail Roderick's profile image
Gail Roderick 
recommend  Recommended
3 years ago

I cannot possibly say enough good things and express my appreciation adequately. My beloved Cattle Dog, Huck, was the victim of a gunshot blast while on a hike. Calls to familiar vets went unanswered until I remembered the Emergency Vet…imagine my relief when, as I am carrying a 50 pound dog, holding pressure and trying to make calls as I struggle through the woods, I hear a voice!! Oh my God, a real person answered the phone! All I heard was “yes, we can help…how fast can you get here?” While I waited for the police, my d... read more

Business response:

Thank you so much for the kind words Gail! We are so thankful that we were able to make such a traumatic situation a little easier for you and your family. Please give Huck our love and keep us updated on his progress. 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,706 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.