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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directions
RecommendedThe staff is amazing. So kind and compassionate. You can tell they truly love animals! 💕
Business response:
Thank you for sharing your positive experience, Sharon!
After calling other emergency vet hospitals and other local vets, no one would see my dog with my dog being out of town. Once I finally got ahold of animal emergency hospital, I was stressed, upset, and scared and they talked to me with patience and such care. They treated my dog with such care and explained what was wrong and how to treat her when taking her home. They were AMAZING. I know who to call first next time! Thank you all SO much.
Business response:
Thank you so much, Taylor! We certainly understand the stress and emotions that can happen when your fur baby isn't feeling well. We hope that she doesn't need to see us again for an emergency, but we are honored that you would trust us again with Zillow's care! Give her love from us!
We are so thankful for this hospital, they saved our Chubby. He is so happy to be home, and so are we to have him home again. He ended up having to stay at the hospital for 2 days, which was incredibly hard for our family. They sent a few photos so we could see how he was doing and we were encouraged even though they were busy to call and check on him whenever we wanted, which helped. The Dr made sure we understood and answered any and all questions. We are so grateful Chubby can go potty again.
Business response:
Thank you so much for your review, Heather! We are happy that Chubby can go potty again, too! He was such a sweet kitty while he stayed with us and loved getting all the pets from his nurses and doctors! Give him extra snuggles from all of us!
I’m so very happy and so Is my 10 Year old Son. You Saved Poppi☺️😀Poppi Has his appetite back and he’s eating a lot and drinking and he’s playful once again. THANK YOU TO ALL OF YOUR STAFF FOR SAVING OUR 5 Month old Puppy Pappo From Parvo. I Love all of you for your help. Poppi is our Total Love thank you sooooo fricken very much😀
Business response:
Thank you so much, Johnny! We appreciate your kind words more than you know. Take care and please give Poppi our love!
I called to see what to do about my dog having an allergic reaction. was advised to give benedryl and wait 30 mins to see if the swelling would go down. ended up having to bring my baby in and the experience was great beginning to end. the tech advised me how much to expect and what to expect. my dog was there less than 2 hours and they were very good about following up and letting me know what to expect. even though they were busy and had 5-10 people waiting outside they were quick and efficient in getting my baby taken car... read more
Business response:
Thank you, Alysia! We work so hard to make sure our clients have this kind of experience, and it always feels good to know we are meeting peoples' needs. We appreciate you taking the time to share...we will let the team know they were helpful to you :)
Awesome folks! Despite being super busy they took care of our kitty Loki very professionally! Thank you! Some may complain because of the wait times but you did great by us and Loki!
Business response:
Thank you for your kind compliments, Michael! We appreciate you trusting us with your pet’s care, and we hope that Loki continues to feel better! <3
The staff are amazing and so helpful. My dog was very sick. He passed away. The staff allowed me to be with him to say my last goodbyes. i got to hold him and hug him. The staff helped to arrange his cremation. i highly recommend them if you have an emergency with your pet.
Business response:
Debby, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are so glad that we were able to provide comfort and peace during this tough process. Please don’t hesitate to give us a call should you need anything.
Loving, incredibly patient, kind and caring people. We have been there twice in the last two weeks. Impressed both times. Thank you for taking wonderful care of our Violet.
Business response:
Thank you for your kind compliments, Anastasia! We appreciate you trusting us with your pet’s care, and we hope that your baby continues to feel better!
Thank you to be the staff at AEH for taking good care of my pup Saviour . Specially Dr. Gerbers and Dr. Carpenter for working tirelessly overnight over the holiday. They are short staffed and still did not loose their cool . Thank you for answering my calls ( worried helicopter mom ) every time. They were thorough and made sure they discussed every Tx plan with us. I would recommend them for anyone who has to take their pup to the vet in a hurry / emergency
Business response:
Thank you Harpreet for your kind words! Saviour was such a sweetheart, we hope he is feeling better today.
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,552 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.