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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,552 reviews
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Chloe Anne's profile image
Chloe Anne 
recommend  Recommended
2 years ago

I brought my cat in and didn’t realize the extent of how sick she was. I was in shock when I was told that she wasn’t going to be okay. Dr. Hudson and staff took Frank right into the clinic immediately and started to treat her. Although she didn’t make it I felt like they kept me informed and supported me every step of the way. They made one of the hardest days of my life a little easier. Thank you for all you do and taking care of my Frank in her last few hours! 

Business response:

Thank you so much for sharing your experience, Chloe. It is never easy saying goodbye to our furry family members. Frank was truly lucky to have had such a loving family. We hope you can look back fondly on all of the cherished memories you have with her. Please take care and don't hesitate to reach out should you need anything.  

Nan Schneider's profile image
Nan Schneider 
recommend  Recommended
2 years ago

Quick intake. Immediate action and took her right back to a Doctor. Pleasant people helping make a terrifying experience little more sane. I m so grateful for this hospital and how they took care of, not only Gracie, but us as well. Thank you to all of you! 

Business response:

Thank you so much, Nan! We appreciate your kind words more than you know. Take care and please give Gracie our love! 

Abby Reffitt's profile image
Abby Reffitt 
recommend  Recommended
2 years ago

So far so good. My baby is there now!!! 

Business response:

Thank you Abby! 

Deb Start's profile image
Deb Start 
recommend  Recommended
2 years ago

Kept me informed along the way 

Business response:

Thanks so much Deb! We know it's hard when you can't be here with your babies. We try our best to keep you informed. 

Grand Blanc Community Schools Technology Services's profile image
Grand Blanc Community Schools Technology Services 
recommend  Recommended
2 years ago

Thanks for helping save our Milly after a sudden onset of pancreatitis. We really appreciate all of your team. 

Ali Marie's profile image
Ali Marie 
recommend  Recommended
2 years ago

Thank you for all the love and care you gave Jax yesterday ❤️. Yes there was little communication on any pick up times or anything like that, however they were incredibly maxed out with patients. They were still on top of communication with me on how Jax was doing regardless if he actually received any treatments or not quite yet. It was reassuring that they were not only trying to meet his medical needs, but his mental needs as well with him being there. He is not used to being away from our house hold or at least one pe... read more

Business response:

Thank you so much for your kindness Ali! Both you and handsome Jax were so patient during your time here. He was a treat to have in hospital and we sincerely hope he continues to improve. Please take care! 

Sonya Palmer's profile image
Sonya Palmer 
recommend  Recommended
2 years ago

Everyone I talked to and dealt with were extremely caring and friendly. They took the best care of my cat while he was there. Even though the final payment was more than I thought it would be, it's kind of expected when going to an emergency vet. Definitely would go back to them if another emergency occurs with any of my animals. Highly recommend them for your pets emergency needs. 

Business response:

Thank you so much, Sonya! We appreciate this feedback and hope you don't need to see us again too soon! 

Jeff Dubin's profile image
Jeff Dubin 
recommend  Recommended
2 years ago

We have been here twice. First to help us with our dog Rocky who was sick and ended up passing away. Next was last night when our other dog had a bad reaction to a shot. They were packed with pets but thru for us in and took care of Noah. These folks were great to us. Kind, compassionate and just big hearted people. Wish I could hug them all for what they have done for both of my dogs. Major thank you to Dr. Wollfe who took care of both dogs. God bless all of you. 

Business response:

Thank you for sharing, Jeff! Dr. Wolffe is a wonderful human and doctor, we are so lucky to have her on the team. We will make sure to share your thanks with her. Take care and give Noah our love! 

Shelby Branch's profile image
Shelby Branch 
recommend  Recommended
2 years ago

When my own vet would not take my puppy They did. I was a little disappointed with the wait time to even get a apt but once I got her in they were very fast about taking a look at her getting x rays done and sending me on my way. The staff I encountered was super friendly and went above and beyond to help. For ever thankful for them in our time of need! 

Business response:

Hi Shelby, thank you for sharing your experience! We are so glad we were her to help our your pup in her time of need! Unfortunately we are in unprecedented times of how many patients we see each day so that wait time is inevitable. However I am glad to hear that we were able to get you in an out in a timely manner and that you had a great experience with our staff! 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,552 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.