Animal Emergency and Specialty Hospital of Grand Rapids's cover image
Claimed

This profile has been claimed by the business owner or representative.

Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

Get directions
4.93,552 reviews
Select a rating
Yvonne Greene's profile image
Yvonne Greene 
recommend  Recommended
2 years ago

I was delighted with the care that my dog received. I used the online sign-in since I was coming to a distance and wanted to get my place in line secured. The staff was very caring. The doctor went over my options with me, and I made the best choice for my dog and myself. My dog had a severe spinal cord injury, and I choose to go with medical management. The doctor was supportive of my decision and did not push me. She was seen late Wednesday night, and today, Friday, she is up and walking. So glad I did not decide to euthan... read more

Business response:

Yvonne, We are so happy to hear of the progress that sweet Ruby is making! Thank you so much for sharing and for the additional pictures! We can tell that Ruby is being spoiled during her recovery and we wouldn't recommend any other way! 

Jessica Fields's profile image
Jessica Fields 
recommend  Recommended
2 years ago

AEH took care of our new puppy, Tucker, after we had only had him for a week. Tucker ended up staying almost a week under their care and required a feeding tube and IV meds/fluids, among other things. While it was horrible not having our new puppy home, I don’t believe that he would’ve made it through the first night had we not brought him in. The staff was professional and even sent some photos of Tucker while he was there (which we SO appreciated - we missed our little guy!). As a medical professional myself, I appreciated... read more

Business response:

Thank you so much, Jessica! We loved Tucker while he was here, but we loved watching him get better and go home with his family even more! He is such a sweetheart and we are so happy to hear how well he is doing! Your review will certainly make the staff who cared for Tucker smile. We wish you both the best! 

Cecile Robarge's profile image
Cecile Robarge 
recommend  Recommended
2 years ago

A great option when your pet needs medical attention after hours and the situation can't wait. Caring doctors and staff. I'm glad to have Animal Hospital available for Grand Rapids and surrounding area. 

Business response:

Thank you so much Cecile! Pirate was such a gentleman while he was with us and was well loved by the staff! He has the most perfect ears! I hope he is feeling much better! 

Annette Havens's profile image
Annette Havens 
recommend  Recommended
2 years ago

It’s been 7 months. Our kitty got really sick out of the blue. She couldn’t walk, wouldn’t eat or barely drink. We were concerned she was dehydrated and took her in. We knew it was going to be expensive, but animals are part of your family and you’d do anything for them. Dr Bascewski and staff were wonderful. She was very straight up and honest. It could be this so let’s treat it, but let’s also treat what it may not be. Never know! Sent home scripts for a steroid and a few antibiotics. Within a few days Luna was m... read more

Business response:

Thank you so much for your kindness Annette. Your sweet words and thoughts mean so much to us. I'm so happy to hear your sweet baby is getting better day by day! Please keep us posted on how she does! Take care! 

Kelly Linton's profile image
Kelly Linton 
recommend  Recommended
2 years ago

Thank You for all your loving care you gave my cat Bits he’s doing so much better your team ROCKS❤️ 

Business response:

Thank you so much Kelly! Bits is SO handsome and perfect. He received lots of love and affection while he was here. I'm so glad to hear he is doing better! 

Stanley Van Liere's profile image
Stanley Van Liere 
recommend  Recommended
2 years ago

Very friendly and concerned about our emergency. Took great care of our dog in a timely manner. They were packed at 9:00pm at night, but knew we had an emergency poisoning and took him right in. 

Business response:

Thank you so much Stanley! I hope your fur baby is doing so much better after the toxicity scare. Wishing you all the best! 

Sean Murphy's profile image
Sean Murphy 
recommend  Recommended
2 years ago

They saved our kitten's life. Any time we called we were provided updates. They were up front with us about the costs. The service and care were excellent. We would receive text updates with pictures even which impressed me. This staff genuinely cares about animals. We were very pleased with the staff and the doctors. 

Business response:

Thank you so much Sean! Your kindness and appreciation means the world to our staff! I hope your sweet baby is fully recovered. Wishing you all the best! 

Brenda Sukstas's profile image
Brenda Sukstas 
recommend  Recommended
2 years ago

Our dog wasn’t acting like herself and we couldn’t get her into a local vet. So we could get her in at the AEH on Plainfield. She was diagnosed with pancreatitis. She had to spend the night. The staff was so kind get time I called to check on her. They sent me texts with pictures of her. This made it easier to pass the 24+ hours our baby was in their care. Awesome staff and they keep you well informed about your pets health. 

Business response:

Thank you so much Brenda! Layla was the most well behaved lady while she was here. She's so adorable and has the most endearing personality. I hope she's made a full recovery and is back to her normal self! 

Julie DeJonge's profile image
Julie DeJonge 
recommend  Recommended
2 years ago

They are fabulous, each and every staff member! So caring and knowledgeable. I appreciate them and they have my utmost respect. Thank you AEH, for what you do and the love you all show for our pets in need. 

Business response:

You are so sweet, Julie! Thank you so much for your kindness! I will happily share your review with the team who cared for Penny while she was here! We certainly hope that she is doing well! 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,552 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.