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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
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RecommendedWe had a rough 20 days where our dog first had a severe allergic reaction and had to be rushed to the hospital. They took excellent care of him and were very informative and communicated every step of the way with us. Three weeks later he was hit by a car and was again rushed to the hospital. He was taken in and exams and cared for by the excellent staff there. Again we were kept in the loop every step of the way. While our dog is still in the recovery phase, he is home and has a good chance at leading a happy life T... read more
Business response:
Lisa, thank you for taking the time to write such a kind review. I am so pleased to know that we delivered for you and Otis during your times of need. We have such a special team and are thankful every day for the effort and compassionate care to treat our furry friends as family members. Thank you again for taking the time to touch our team positively during these unprecedented times! Please give Otis our love!
RecommendedGreat staff! Made me feel very relaxed with taking care of my Yorkie that had ate rat poison! Im so thankful 🥲 For future customers: the process to Get checked in was glitchy on my phone. I had to restart after the 20th question. Use the tablet they provide to get checked in faster!
Business response:
Thank you for your review, Stephanie! Take care and please give Kloe our love!
RecommendedThank you for taking such good care of my kitty! Check in was fast, I got a call from the veterinarian directly, and they gave pumpkin great care despite her intense stranger danger. They even sent me home with some food. I felt informed and I know what to watch out for in the next 24 hours.
Business response:
Thank you so much, Kate! We are so happy to hear you had a good experience during a stressful time. Hopefully you won't need us any time soon, but if you do, we are always here. Take care!
RecommendedThe doctors and staff took amazing care of my dog. He was severely injured and they met me at the door and saw him immediately though they were very busy. One of their staff walked me through the online registration and they provided support and guidance in every aspect of the experience including financial. We are very grateful for their emergency care. In addition they provided an immediate summary for our regular Vet. Who had everything they needed to take over his care the next day. He remains at the Vet. Hospital but... read more
Business response:
Thank you for your amazing review! We love what we do and we are so glad to be here for you and your pet. Take care!
RecommendedVery impressed with this place! We had an injured pet Turkey. They handled her VERY well! We loved the personal communication via text updates!
Business response:
Thanks so much! We loved having Meg here with us, hope she is doing good at home!
RecommendedThey took great care of my dog when I brought her in for back to back seizures. They made sure to keep me updated the best they could even when they were super busy.
Business response:
Thank you Lindsey! Princess is such sweetheart, please don't hesitate to reach out if she needs anything else!
Recommendedthe people were so friendly and understanding of my worry and concern for my baby Missy excellent care and she on the mend now thank you all sincerely
Business response:
Hi Pam, thank you for your kind review. We hope that Missy is doing well at home! Please give her pets from us!
RecommendedSuper friendly, and kind. Understanding of my situation, and concerns. They always answered all of my questions. No matter how many times I asked the same one. lol
Business response:
Thank you for sharing your experience, David! Take care and give Elly May our love!
RecommendedEveryone was super friendly and inviting. My puppy Trixie had to stay overnight and everyone was so attentive to her and made sure they stayed in constant contact with us throughout the night. When it came time for meds and discharge, staff was very descriptive in care directions and made sure to answer any questions. They also made payment very easy and have many choices to help finance your dogs trip to the vet. I was very happy with our service.
Business response:
Thank you for your kind compliments, Dana! We appreciate you trusting us with sweet Trixie's care, and we hope that she continues to feel better!
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.4 star rating with 4,908 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.