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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directions
RecommendedI called to see what to do about my dog having an allergic reaction. was advised to give benedryl and wait 30 mins to see if the swelling would go down. ended up having to bring my baby in and the experience was great beginning to end. the tech advised me how much to expect and what to expect. my dog was there less than 2 hours and they were very good about following up and letting me know what to expect. even though they were busy and had 5-10 people waiting outside they were quick and efficient in getting my baby taken car... read more
Business response:
Thank you, Alysia! We work so hard to make sure our clients have this kind of experience, and it always feels good to know we are meeting peoples' needs. We appreciate you taking the time to share...we will let the team know they were helpful to you :)
Awesome folks! Despite being super busy they took care of our kitty Loki very professionally! Thank you! Some may complain because of the wait times but you did great by us and Loki!
Business response:
Thank you for your kind compliments, Michael! We appreciate you trusting us with your pet’s care, and we hope that Loki continues to feel better! <3
The staff are amazing and so helpful. My dog was very sick. He passed away. The staff allowed me to be with him to say my last goodbyes. i got to hold him and hug him. The staff helped to arrange his cremation. i highly recommend them if you have an emergency with your pet.
Business response:
Debby, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are so glad that we were able to provide comfort and peace during this tough process. Please don’t hesitate to give us a call should you need anything.
Loving, incredibly patient, kind and caring people. We have been there twice in the last two weeks. Impressed both times. Thank you for taking wonderful care of our Violet.
Business response:
Thank you for your kind compliments, Anastasia! We appreciate you trusting us with your pet’s care, and we hope that your baby continues to feel better!
Thank you to be the staff at AEH for taking good care of my pup Saviour . Specially Dr. Gerbers and Dr. Carpenter for working tirelessly overnight over the holiday. They are short staffed and still did not loose their cool . Thank you for answering my calls ( worried helicopter mom ) every time. They were thorough and made sure they discussed every Tx plan with us. I would recommend them for anyone who has to take their pup to the vet in a hurry / emergency
Business response:
Thank you Harpreet for your kind words! Saviour was such a sweetheart, we hope he is feeling better today.
I brought my cat in and didn’t realize the extent of how sick she was. I was in shock when I was told that she wasn’t going to be okay. Dr. Hudson and staff took Frank right into the clinic immediately and started to treat her. Although she didn’t make it I felt like they kept me informed and supported me every step of the way. They made one of the hardest days of my life a little easier. Thank you for all you do and taking care of my Frank in her last few hours!
Business response:
Thank you so much for sharing your experience, Chloe. It is never easy saying goodbye to our furry family members. Frank was truly lucky to have had such a loving family. We hope you can look back fondly on all of the cherished memories you have with her. Please take care and don't hesitate to reach out should you need anything.
Quick intake. Immediate action and took her right back to a Doctor. Pleasant people helping make a terrifying experience little more sane. I m so grateful for this hospital and how they took care of, not only Gracie, but us as well. Thank you to all of you!
Business response:
Thank you so much, Nan! We appreciate your kind words more than you know. Take care and please give Gracie our love!
So far so good. My baby is there now!!!
Business response:
Thank you Abby!
Kept me informed along the way
Business response:
Thanks so much Deb! We know it's hard when you can't be here with your babies. We try our best to keep you informed.
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,817 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.