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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
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RecommendedVery friendly and concerned about our emergency. Took great care of our dog in a timely manner. They were packed at 9:00pm at night, but knew we had an emergency poisoning and took him right in.
Business response:
Thank you so much Stanley! I hope your fur baby is doing so much better after the toxicity scare. Wishing you all the best!
They saved our kitten's life. Any time we called we were provided updates. They were up front with us about the costs. The service and care were excellent. We would receive text updates with pictures even which impressed me. This staff genuinely cares about animals. We were very pleased with the staff and the doctors.
Business response:
Thank you so much Sean! Your kindness and appreciation means the world to our staff! I hope your sweet baby is fully recovered. Wishing you all the best!
Our dog wasn’t acting like herself and we couldn’t get her into a local vet. So we could get her in at the AEH on Plainfield. She was diagnosed with pancreatitis. She had to spend the night. The staff was so kind get time I called to check on her. They sent me texts with pictures of her. This made it easier to pass the 24+ hours our baby was in their care. Awesome staff and they keep you well informed about your pets health.
Business response:
Thank you so much Brenda! Layla was the most well behaved lady while she was here. She's so adorable and has the most endearing personality. I hope she's made a full recovery and is back to her normal self!
They are fabulous, each and every staff member! So caring and knowledgeable. I appreciate them and they have my utmost respect. Thank you AEH, for what you do and the love you all show for our pets in need.
Business response:
You are so sweet, Julie! Thank you so much for your kindness! I will happily share your review with the team who cared for Penny while she was here! We certainly hope that she is doing well!
I cannot say enough great things about the entire staff here! Excellent service and customer care, for the animals and their parents. I was kept in the loop about everything, felt extreme patience on their end when I asked a million questions, and I was so happy with their care and communication. My dog, Benny, wouldn't go in a crate, they make him so anxious he hurts himself. The staff let him hang out all day with them, and when I picked him up, he was being loved on and getting amazing care. The staff here is phenomenal a... read more
Business response:
Hi Emily, thank you so much for sharing your experience. Benny is such a good boy and we are so glad that we were able to help him get back to his normal self!
Took such good care of my boy while he was there thank you so much to all the staff and doctors for being so thorough and ruling everything out I appreciate you all❤️
Business response:
Hi Kenna, thank you for sharing your experience! We are so glad that we were here to help your sweet boy!
Always available & happy to help our sick fur baby. I don’t want to need your help but, if I do need it I know you will treat him with care. Thank you, Choochoo’s mom & dad😻
Business response:
Thank you for your kind words, Becky! Please give extra love to Choochoo from us.
My dog was bitten by another dog on Sunday night. You made a very hard situation easy on a very upset dog mom. Everyone I spoke to at you clinic was so sweet and understanding. Thank you for taking such good care of Lucy.
Business response:
Thank you so much, Pam! We are so happy to hear you had a good experience during a stressful time. Hopefully you won't need us any time soon, but if you do, we are always here. Take care!
Showed up unannounced and they got Bella in right away.
Business response:
Thank you for sharing your experience, Stephenie! We were so happy to help Bella!
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,706 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.