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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
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RecommendedWe brought our 2 yr old Great Dane here at 3 in the morning. This team was so helpful and courteous. Kept us updated as to how he was. Thankfully our guy has a pulled/strained muscle and nothing too serious.
Business response:
Thank you so much for your kind words! We hope that Gunner is on the mend! Give him some snuggles from us!
AEH treated our cat for a respiratory situation and the staff was exemplary. Excellent communication during the evaluative process to determine treatment, and excellent care during our cat's overnight stay. Concise and complete discharge information along with medication and instructions were given before we picked her up. Thank you, AEH staff and vets! You are A+ all the way. The downside to the visit was simply that Covid rules are still being widely observed. They did not ask or make me wear a mask, but I had to drop off... read more
Everyone we dealt with from midnight to 3 an to 4 in the afternoon was so kind and made us feel at ease about the care our pet was getting.
Business response:
Thank you for your kind words, Sherry!
Our cat had an abscess on her back. The regular vet didn’t have an open appointment for over 3 weeks. She was becoming lethargic and couldn’t wait that long. This was our first experience with the emergency hospital. The person I spoke with on the phone was pleasant and gave clear directions for online registration which was fairly easy. The waiting was the worst part, but I finally got the go-ahead at 5pm. The intake was not hard - again, the contact person was very easy to work with and gentle with our beastie. I left her ... read more
Business response:
Thank you so much for your kind words, Liga! We try to be as open and transparent about costs ahead of time as we can and we understand the number can be a bit alarming, so we certainly appreciate your understanding! Happy healing to your sweet and sassy Pixie!!
Very thorough! My kitty was feeling better within 12 hrs. I can’t always get into my regular vet right away. I’m so happy the AEH is there whenever I need them!
Business response:
Thank you for your kind words, Simon!
Everyone I have been in contact with here has been amazing! From the tech who comforted me when I checked in my cat to Dr. Westerhof calling me through the day with updates. Definitely helps knowing you are dropping off your sick baby with people who truly care.
Business response:
Thank you so much for your kind words Lauren!
The most amazing, personable emergency hospital ever! I’ve never had to deal with an injury this severe before and meeting this team for the first time, I knew we were in the right place! Saved my girl for sure!
Business response:
Thank you so much, Elly! We will be sure to share your wonderful, kind review with the entire team who worked with Marlee! She is a sweetheart! Give her some love from us!
They saw my Bengal mama who had a vaginal prolapse after delivering four kittens. Her treatment was just excellent! I can’t recommend them enough.
Business response:
Thank you, Pamela! A recommendation from you is truly the highest compliment you could give us!
I actually cannot say enough good things about this hospital or it’s staff!! This was my first ever emergency with my dog and I am so thankful I brought her here. They were attentive, transparent, and so kind with my sweet girl. I am beyond thankful for everyone that was there tonight when I brought her in. From the time I got there and beyond everyone has been so wonderful. I was initially hesitant because I had no idea what to expect when I arrived, but this staff is just amazing and exceeded any and all of my expectations... read more
Business response:
Thank you so much Maddie! I sincerely hope Isobel is feeling much better! She was absolutely lovely to work with and was so well mannered while she was here. Thank you for sharing our thoughts regarding our staff- your kind words mean more than you know!
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,552 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.