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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,706 reviews
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Deanna MacKenzie Wetters's profile image
Deanna MacKenzie Wetters 
recommend  Recommended
3 years ago

The care and compassion shown by the staff at AEH was wonderful. The vet quickly assessed my dog's post-op complications and sent us home with the needed medications. My only complaint was the 7 hour wait to be seen. It was a busy Sunday and there are only 2 animal emergency hospitals in the GR area. That being said, I was able to wait at home so it wasn't horrible. 

Business response:

Thank you for sharing your experience, Deanna! Take care and give Charlie our love!  

Marissa VanSuilichem's profile image
Marissa VanSuilichem 
recommend  Recommended
3 years ago

Adalaide is finally starting to open her eye. Just a little cranky from the cone though. 

Anonymous's profile image
Anonymous 
recommend  Recommended
3 years ago

Fast, efficient, and kind. They took time to explain everything. 

Elizabeth Vanderhoef's profile image
Elizabeth Vanderhoef 
recommend  Recommended
3 years ago

I brought my dog Apollo in after he suddenly developed a very deep, heavy cough one morning. He started having more frequent and severe coughing fits overnight that night. My Vet wouldn’t accept him for another week and we were turned away by several others the next morning due to no availability or no new clients. Desperate, frustrated, because he wasn’t eating or drinking. I called AEH in tears. The lady who answered the phone was so patient and kind. They said they could see him that day and instructed me to fill out the ... read more

Business response:

Thank you for your kind words, Elizabeth! We are so happy to hear that Apollo is starting to feel better!! 

Daniel McDade's profile image
Daniel McDade 
recommend  Recommended
3 years ago

We took our pup to AEH last night after months of misdiagnosis at our normal vet. Dr Rowland was able to accurately diagnose our pups problem and now we have a plan for treatment moving forward. They are very busy but after our experience there last night, I can see why. They were fantastic! 

Business response:

Thank you for sharing your experience, Daniel! Take care and give Gabbie our love! 

Patty Hern's profile image
Patty Hern 
recommend  Recommended
3 years ago

They were so great when both of my chihuahuas were sick. 

Business response:

Thank you, Patty! 

Dominique Gavit's profile image
Dominique Gavit 
recommend  Recommended
3 years ago

A cat had been hit by a car . Sadly we didn’t know who’s cat it was . But we knew we could not leave the the sweet baby there . We called then animal emergency hospital to see if they would scan for chip . The staff was so friendly told us to bring him in free of charge . We brought him in , no chip. They offered to keep him for a day and they would cremate him at no cost . Thank you for being so amazing !!!! 

Business response:

Thank you for your kind review, Dominique! 

Cari Evans-Williamson's profile image
Cari Evans-Williamson 
recommend  Recommended
3 years ago

There's not enough words to describe how amazing this vet hospital is! After a freak accident with our kitten, Graydon, while on vacation in Silver Lake, we couldn't find any vet near us to help. This was the closest one we could find and thank God we did. They were waiting when we arrived to take our sweet kitten. They provided amazing care to him, while in constant contact with us. They even sent us a picture of him to ease this mama's heart ❤! Everyone involved with this animal hospital is OUTSTANDING! We cannot thank the... read more

Business response:

Thank you so much, Cari! We appreciate your kindness and your willingness to share your experience. Hopefully you won't see us soon, but we are here if you ever need anything. 

Amy Brennick's profile image
Amy Brennick 
recommend  Recommended
3 years ago

So very pleased with my visit to AEH. Thank you Dr. Gerbers and the staff for taking such good care of my puppy. I came home feeling confident that my girl was going to be fine. If I need to go back, I know we will be treated well and with respect. 

Business response:

Thank you so much for your kind words, Amy! I will be sure to share them with Dr. Gerbers and the entire team who helped to care for Cosette! Give her extra kisses from all of us! 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,706 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.