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3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directionsThe staff are amazing and so helpful. My dog was very sick. He passed away. The staff allowed me to be with him to say my last goodbyes. i got to hold him and hug him. The staff helped to arrange his cremation. i highly recommend them if you have an emergency with your pet.
Business response:
Debby, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are so glad that we were able to provide comfort and peace during this tough process. Please don’t hesitate to give us a call should you need anything.
Loving, incredibly patient, kind and caring people. We have been there twice in the last two weeks. Impressed both times. Thank you for taking wonderful care of our Violet.
Business response:
Thank you for your kind compliments, Anastasia! We appreciate you trusting us with your pet’s care, and we hope that your baby continues to feel better!
Thank you to be the staff at AEH for taking good care of my pup Saviour . Specially Dr. Gerbers and Dr. Carpenter for working tirelessly overnight over the holiday. They are short staffed and still did not loose their cool . Thank you for answering my calls ( worried helicopter mom ) every time. They were thorough and made sure they discussed every Tx plan with us. I would recommend them for anyone who has to take their pup to the vet in a hurry / emergency
Business response:
Thank you Harpreet for your kind words! Saviour was such a sweetheart, we hope he is feeling better today.
I brought my cat in and didn’t realize the extent of how sick she was. I was in shock when I was told that she wasn’t going to be okay. Dr. Hudson and staff took Frank right into the clinic immediately and started to treat her. Although she didn’t make it I felt like they kept me informed and supported me every step of the way. They made one of the hardest days of my life a little easier. Thank you for all you do and taking care of my Frank in her last few hours!
Business response:
Thank you so much for sharing your experience, Chloe. It is never easy saying goodbye to our furry family members. Frank was truly lucky to have had such a loving family. We hope you can look back fondly on all of the cherished memories you have with her. Please take care and don't hesitate to reach out should you need anything.
Quick intake. Immediate action and took her right back to a Doctor. Pleasant people helping make a terrifying experience little more sane. I m so grateful for this hospital and how they took care of, not only Gracie, but us as well. Thank you to all of you!
Business response:
Thank you so much, Nan! We appreciate your kind words more than you know. Take care and please give Gracie our love!
So far so good. My baby is there now!!!
Business response:
Thank you Abby!
Kept me informed along the way
Business response:
Thanks so much Deb! We know it's hard when you can't be here with your babies. We try our best to keep you informed.
Thanks for helping save our Milly after a sudden onset of pancreatitis. We really appreciate all of your team.
Thank you for all the love and care you gave Jax yesterday ❤️. Yes there was little communication on any pick up times or anything like that, however they were incredibly maxed out with patients. They were still on top of communication with me on how Jax was doing regardless if he actually received any treatments or not quite yet. It was reassuring that they were not only trying to meet his medical needs, but his mental needs as well with him being there. He is not used to being away from our house hold or at least one pe... read more
Business response:
Thank you so much for your kindness Ali! Both you and handsome Jax were so patient during your time here. He was a treat to have in hospital and we sincerely hope he continues to improve. Please take care!
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.4 star rating with 5,016 reviews.
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.