Apex Roofing & Restoration's cover image
Claimed

This profile has been claimed by the business owner or representative.

Apex Roofing & Restoration

4.2

About this business

The Southeast’s Largest and Most Trusted Roofing Company Why do more customers in Alabama and Florida choose Apex Roofing & Restoration? We understand that every job is an opportunity to earn more business. Apex Roofing & Restoration is one of only a handful of companies nationally to have earned the highest level of certifications from the top manufacturers in the world. As a general contractor, we endeavor to provide excellent customer service, project management, and construction performance through exacting standards ... read more

Location details

4601 Southlake Pkwy, Hoover, AL, 35244, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.2580 reviews
Select a rating
Deborah W's profile image
Deborah W 
2 years ago

Would not recommend this company to do your roof. They finally replaced our roof back in August 2022. Hurricane *** hit and many of our roof ridge caps blew off with the storm. We contacted Apex to come back and do the repairs on the roof. Have called several times and have not heard back from them. Have also given them a number of referrals which they sell to you saying you can get money for referrals but never followed up on those either. They only want to deal with full roof replacements. You are nothing to them after you... read more

Suzanne E's profile image
Suzanne E 
2 years ago

This company only wants you to sign on the dotted line then they disappear. They said they will be out the week of 11/28/22, yet could not reach anyone to find out exactly when they were coming. It is now Friday, and we cannot get any information when they are coming out. The only calls appear to be questioning who is on the insurance check. Thank God they are not. I do not know how we will ever get a call returned letting us know what is going to happen. We did find out they want $**** to void the contract. They are insane!... read more

shelley m's profile image
shelley m 
2 years ago

Reviews on their site are inaccurate. Customers need to stay clear of APEX, they have one of the worst reputations in the business. I was told that my insurance company would pay for a new roof. They then wrote up an inaccurate report detailing damages that never actually occurred. They had me sign an Assignment of Benefits which basically allowed them to deal with the insurance company directly. Once the insurance company denied the claim, APEX told me "This is where we come in" and that they are 99.9% sure the company will... read more

Penny F's profile image
Penny F 
2 years ago

My complaint is not with the workers they were very professional and I am very pleased with my roof. My problem is with the office they signed a contract that I didn’t sign and we proved it. We decided not to take legal action and used the company anyway. They over charged us for materials never used, when we refused to pay the additional charge they informed us that they were going to go after our insurance company. Obviously the insurance company refused to pay also so they put a lean on my house, so we paid them just be c... read more

kimberly s's profile image
kimberly s 
3 years ago

The salesrep pressured my Port Charlotte tenant into signed an agreement using my name. I have no idea what the doc is. They did not reach out to me. They started a claim with my ins carrier. The rep knew the women signing was not me, the home owner. I have called Apex 4 times and no reply to sort this out. I did cancel the claim with my ins carrier. BEWARE! 

J. S.'s profile image
J. S. 
3 years ago

This company always has these annoying solicitors who ignore "no soliciting" signs on your house/business. DO NOT USE THIS BUSINESS!!!! 

Jake S's profile image
Jake S 
3 years ago

This company always has these annoying solicitors who ignore "no soliciting" signs on your house/business. DO NOT USE THIS BUSINESS!!!! 

Sandy M's profile image
Sandy M 
3 years ago

Every time this company puts a roof on in our neighborhood, they spend more time soliciting other houses than they do actually roofing. They have come to our house 3 times and we keep telling them to stop. This is a private neighborhood and soliciting is not allowed. They know this, but they always say they didn’t know that. The supervisor is not on the job site or the workers refuse to tell you who the supervisor is. 

JOAN S's profile image
JOAN S 
3 years ago

Two young men came to my door and wanted to push the fact is there was storm damage that my insurance would pay to replace my roof. I told him no, he continued to challenge me and wanted a rebuttal and he continued on, and I told him no and to get off my property, As he walked away, he had to turn one last time and he said did not have to be rude. I told him I had already told him no. He and his trainee put their business card in my mailbox which is against the USPS regulations, and I will file an additional complaint with t... read more

Frequently asked questions about Apex Roofing & Restoration

How is Apex Roofing & Restoration rated?

Apex Roofing & Restoration has a 4.2 star rating with 580 reviews. 

When is Apex Roofing & Restoration open?

Apex Roofing & Restoration is closed now. It will open tomorrow at 9:00 a.m.