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AROCON Roofing And Construction
- Contractors
- Westminster, MD
About this business
Our core business is to provide the best roofing replacement service possible at the most competitive price. We carry all the major brands of shingle manufacturers, and will guide you on the pros and cons of each in terms of quality, appearance and warranties. We also have specialty installation teams on hand who can handle your Metal, Slate, or Flat System needs, as well. No matter what kind of roof you need, we at Arocon are committed to installing and maintaining quality roofing systems that last. We stand behind our work... read more
Location details
101 R John St, Westminster, MD, 21157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to 12:00 p.m. |
It was a rocky beginning. I signed the paperwork and put the deposit down in January of 2013 and they didn't actually start the work until April. I was told the work would begin in a few weeks after I signed. A few weeks went by and I heard nothing, so I called and called. Each time I called I was always told that the project manager was in a meeting and that he would call me back. He never would. Whenever I would actually get a hold of him, I was told that it would start within a few weeks. Eventually, I just had to give th... read more
The quality of the work was excellent. Timeliness of the job was bad. Original contract stated that the job should take 5 to 8 weeks. Started the second week of March finished 21 weeks later. Also had difficulty getting in touch with the company sometimes as many as 4 calls required to get a call back. Towards the end of the project they had someone call me everyday to check on progress. Also the company advertised in your booklet that they offer a 10% discount for Angies list customers. After I was given the price I showed ... read more
I would not have thought it could take FIVE weeks from theday we signed the contract, until our roofing and gutter replacement job wouldbe completed. I know we asked that the start date of our job be moved up, whichit was by two days. We completely regret having asked for this consideration,as the construction crew to build the patio roof arrived without knowledge ofthe job, nor the proper tools to complete the job. As a result of this, theyadmitted, it took them hours longer to complete than it should have. (Lookingback now... read more
The whole experience with this company was horrible. From the time they came out, until we finally were fed up and felt like the estimate was extremely high just so they didn't have to do the work. The guy who came out to do the estimate seemed unhappy to be there and not at all interested in really figuring out our problem. After he came out and promised us an estimate within a few days, we had to call the office numerous times to try and get in touch with him because we had not received an estimate. Finally we spoke with h... read more
As above. The provider came, measured and talked to us about replacing our roof. We really were impressed with his professionalism and were very interested in getting their quote. Unfortunately, they never got back to us, though every other contractor we contacted did in a timely manner. Don't know why?
This is a very long story of misrepresentation, non-communication, incompetence, pressure tactics, excess charges, unexpected and unexplained fees, sloppy work, cheap materials, and bad-mouthing of other customers and other employees. The workers were mostly decent, though their competence was uneven. Our salesman misrepresented the cost. DO NOT BE FOOLED BY THE CLAIM THAT THEY CAN FINANCE YOU FOR 12 MONTHS SAME AS CASH. IT IS NOT TRUE. There will be extra hidden fees for the service. We were pressured to fill out an Angie's... read more
Unfortunately, this work was a fiasco. Ultimately, we got what we paid for, but not without a huge amount of hassle and extra time. I was excited to work with this company given the excellent reviews and the extremely responsive salesman who came to our house on a Friday evening and was very knowledgeable, respectful and prompt. He got me an immediate contract, came back out to look closer at something I had questions about, and revised our contract accordingly. THe price was in line with the other quotes we had received. I ... read more
Angie's List members beware! Based on positive reviews by other members, we chose Arocon to replace our roof. A property inspection had disclosed the existing roof was installed incorrectly (failure to add H clips), requiring a complete replacement. Communication wasterrible as our salesperson Larry told us the wrong date and then failed to schedule the attic insulation we ordered. On the date of the roof replacement, during the first few hours, no one on the job spoke English and could not answer any questions. We were then... read more
The work done was good but they were not reliable. The job was estimated at a week and they took over a month. There were days on end where nobody showed up. The same people rarely came so what we wanted had to be explained repeatedly. Several times we were told a crew was coming and nobody did. The office frequently didn't know where their crews were or why they hadn't come. They left large pile of glass-covered debris in our foyer, complete with a rotting banana peel, for days. We will not be using them again for future wo... read more
Frequently asked questions about AROCON Roofing And Construction
How is AROCON Roofing And Construction rated?
AROCON Roofing And Construction has a 4.7 star rating with 6,337 reviews.
When is AROCON Roofing And Construction open?
AROCON Roofing And Construction is closed now. It will open at 8:00 a.m.