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ARTIKA: THE REFERENCE FOR TODAY'S HOME Artika shines bright in over 20 countries. Our products, unique designs and capacity to innovate keep pushing back the limits. We have become a staple in home products, thanks to our lighting, plumbing and climate control solutions that reinvent your home decor and simplify your daily life.
1756 50e Avenue, Lachine, QC, H8T 2V5, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Had an issue with a defective finish on my outdoor lights. Contacted Artika, and Julie Campeau called me back. Julie was outstanding to say the least. She immediately acknowledged my concerns, and offered to send out replacement fixtures right away. Amazing customer service to say the least. Once the new fixtures arrived, I had some difficulty installing them as they were smart fixtures and it turns out my wifi signal to the front of the house was not great. Again, Julie helped as much as she could (always prompt at replying... read more
I had a problem with my light turning off. I called and spoke to Julie. She was so friendly and helpful. She responded to my emails very quickly and kept me updated through the entire process. I highly recommend this company!
I like their products. Also the customer service is very helpful.
I contacted them on Monday morning as I was missing a part of a lamp I purchased, extremely friendly and knowledgeable, I had the part by Thursday ! excellent customer service and care !
Super service à la clientèle ... Merci spécial à Julie, les communications et échanges super faciles. Patrick Chamberland
Business response:
Merci beaucoup!
Called and spoken with Hanna. Told her my issue with the shower caddy. She explained it was still under warranty and will be sending us a replacement. She was very courteous and knowledgeable with the product.
Business response:
Thank you for the feedback and we are pleased we were able to assist you. Thank you for choosing Artika!
I purchased my beautiful vanity to find a broken diffuser. I called and spoke with Hanna. She asked me a few questions and asked for my address. A new diffuser would be in the mail right away she said. Fantastic customer service!! Thank you Hanna!!
Had an issue with the sensor on the Artika under counter lights. Call the 866 number and was speaking with a rep (James Ready) within 1 minute. I explained the problem and was informed that a replacement package would be sent under warranty. The service was not good, it was EXCEPTIONALLY EXCELLENT! Courteous, clear understanding and rectified to my complete satisfaction! Service like this is, unfortunately, exceedingly rare in this day and age! It made my day better! Thank you James!
Fabulous customer service! Helpful, friendly and stand by the products they sell. Thank you James!
Artika For Living, Inc. has a 4.9 star rating with 2,368 reviews.
Artika For Living, Inc. is open now. It will close at 5:00 p.m.