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Aspen Dental - Phoenix, AZ - Arcadia

4.2

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Location details

2641 N 44th St Ste 101, Phoenix, AZ, 85008, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 5:00 p.m.
Tue07:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 5:00 p.m.
Thu07:00 a.m. to 5:00 p.m.
Fri07:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
4.21,040 reviews
A H.'s profile image
A H. 
rating
11 years ago

I am so impressed with this dentist office. I travel frequently to Arizona for business and decided to fit in a dental appointment while I was there. It is so refreshing to be at a dentist office that really cares about their patients. The office is clean and modern. The ladies at reception desk are friendly and efficient and the cleaning went smoothly. The hygienist did a great job. Teeth felt sparkling clean! The x-Ray machine was state of the art and wasn't as uncomfortable of time consuming as ones I had at other office... read more

Business response:

Glad to hear your had a great experience! 

Seraj F.'s profile image
Seraj F. 
rating
11 years ago

The best experience I ever had on dental, Dr. Sung is the best. Very good staff specially Hoda Thanks guys. 

Luigi L.'s profile image
Luigi L. 
rating
11 years ago

Aspen Dental on 44th Street and Thomas Rd provides great dental service. The staff is extremely nice and very professional. The hygienist did an amazing job during the cleaning, and the assistants were very approachable and friendly. They answered all of my questions, and listened to my concerns and preferences. They helped provide the professional guidance and advice needed to make an informed decision without pushing an agenda for their financial benefit. The only thing that I noticed about the experience that prevented a ... read more

Lynette B.'s profile image
Lynette B. 
rating
12 years ago

After seeing the same Dentist for 20 yrs, he recently retired. I was very hesitant to find a new one. I decided to go to Aspen Dental Arcadia . To my amazement I had a wonderful experience. Nicole was the best. She is their hygienist. Very gentle and sweet. Dr. Sung did my exam. He is very knowledgable and put me at ease. The best part is no cavities! I look forward to building a great relationship with the Aspen team! 

Comfy C.'s profile image
Comfy C. 
rating
12 years ago

Clean friendly staff. So far so good. 

Sahra M.'s profile image
Sahra M. 
rating
4 months ago

I have bad experience what they did I have waiting my appointment a week the day my appointment before I go I called what time my appointment they said yes you have appointment today but computer rewrite tomorrow for that reason you can come as walking and you will wait 3 hour what I understand was they give my appointment some one else and they put me tomorrow I c see n trust kind those people when they cancel the day my appointment what they will do while they doing my service thanks god when I see the review one off the... read more

Business response:

We are really sorry to hear this and can understand your frustrations, Sahra. We appreciate you for taking a moment to share your feedback. We wanted to let you know that we have read your review and will address concerns with the team in Arcadia, with an eye to improving future patient experiences. -The Customer Service Team 

Sherrie's profile image
Sherrie 
rating
7 months ago

There prices. Apparently $3000 in medicare dental insurance isn't enough. What is a 70 year old woman supposed to do? 

Business response:

Sherrie, we are sorry your visit did not live up to expectations. We understand how many barriers there are to getting care and know that cost is the number one reason patients avoid going to the dentist, which is why we offer a variety of financing solutions. Head to https://bit.ly/3VawcTL to learn more. -The Customer Service Team 

Lynn A.'s profile image
Lynn A. 
rating
9 months ago

I went there on a Saturday as I had a gum infection. They did almost nothing to treat the gum infection but insisted on full X-rays. The next week I get an estimate for the additional work Dr Le recommended that I do. (Over $4,000). I went to my usual dentist a few weeks later. I did not need additional work. I will never go back again. 

Business response:

We are sorry that the experience didn't live up to expectations. Each care plan is crafted to fit one's individual needs. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. -The Customer Service Team 

Rose M.'s profile image
Rose M. 
rating
9 months ago

With new insurance, I made cleaning appts for my husband, 18 year old & myself. The person on the phone never stated that the appts would each be a "consultation" with xrays and then you had to come back in for the cleaning. Ridiculous. Since when does a dental clinic need to do consultations? My husband caused a scene, they cleaned his teeth. My son went to his appt and they cleaned his without question. BUT then they sold him a $100 electric toothbrush, telling him it was "part of the cleaning" and he owed the balance,... read more

Business response:

We're truly sorry to hear you're experiencing trouble, Rose. Our dedicated billing support team is here to help and would be glad to assist you. Please don’t hesitate to reach out to them directly at 1-844-296-0187. - The Customer Service Team 

Frequently asked questions about Aspen Dental - Phoenix, AZ - Arcadia

How is Aspen Dental - Phoenix, AZ - Arcadia rated?

Aspen Dental - Phoenix, AZ - Arcadia has a 4.2 star rating with 1,040 reviews. 

When is Aspen Dental - Phoenix, AZ - Arcadia open?

Aspen Dental - Phoenix, AZ - Arcadia is open now. It will close at 5:00 p.m.