Aspen Dental - Phoenix, AZ - Arcadia's cover image

This profile has been claimed by the business owner or representative.

Aspen Dental - Phoenix, AZ - Arcadia

4.2
  • Phoenix, AZ

About this business

Location details

2641 N 44th St Ste 101, Phoenix, AZ, 85008, United States

Get directions
WeekdayScheduleStatus
Mon07:00 a.m. to 5:00 p.m.
Tue07:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 5:00 p.m.
Thu07:00 a.m. to 5:00 p.m.
Fri07:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
4.2985 reviews
Seraj F.'s profile image
Seraj F. 
rating
11 years ago

The best experience I ever had on dental, Dr. Sung is the best. Very good staff specially Hoda Thanks guys. 

Luigi L.'s profile image
Luigi L. 
rating
11 years ago

Aspen Dental on 44th Street and Thomas Rd provides great dental service. The staff is extremely nice and very professional. The hygienist did an amazing job during the cleaning, and the assistants were very approachable and friendly. They answered all of my questions, and listened to my concerns and preferences. They helped provide the professional guidance and advice needed to make an informed decision without pushing an agenda for their financial benefit. The only thing that I noticed about the experience that prevented a ... read more

Comfy C.'s profile image
Comfy C. 
rating
12 years ago

Clean friendly staff. So far so good. 

Sahra M.'s profile image
Sahra M. 
rating
a month ago

I have bad experience what they did I have waiting my appointment a week the day my appointment before I go I called what time my appointment they said yes you have appointment today but computer rewrite tomorrow for that reason you can come as walking and you will wait 3 hour what I understand was they give my appointment some one else and they put me tomorrow I c see n trust kind those people when they cancel the day my appointment what they will do while they doing my service thanks god when I see the review one off the... read more

Business response:

We are really sorry to hear this and can understand your frustrations, Sahra. We appreciate you for taking a moment to share your feedback. We wanted to let you know that we have read your review and will address concerns with the team in Arcadia, with an eye to improving future patient experiences. -The Customer Service Team 

Sherrie's profile image
Sherrie 
rating
3 months ago

There prices. Apparently $3000 in medicare dental insurance isn't enough. What is a 70 year old woman supposed to do? 

Business response:

Sherrie, we are sorry your visit did not live up to expectations. We understand how many barriers there are to getting care and know that cost is the number one reason patients avoid going to the dentist, which is why we offer a variety of financing solutions. Head to https://bit.ly/3VawcTL to learn more. -The Customer Service Team 

Lynn A.'s profile image
Lynn A. 
rating
5 months ago

I went there on a Saturday as I had a gum infection. They did almost nothing to treat the gum infection but insisted on full X-rays. The next week I get an estimate for the additional work Dr Le recommended that I do. (Over $4,000). I went to my usual dentist a few weeks later. I did not need additional work. I will never go back again. 

Business response:

We are sorry that the experience didn't live up to expectations. Each care plan is crafted to fit one's individual needs. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. -The Customer Service Team 

Rose M.'s profile image
Rose M. 
rating
6 months ago

With new insurance, I made cleaning appts for my husband, 18 year old & myself. The person on the phone never stated that the appts would each be a "consultation" with xrays and then you had to come back in for the cleaning. Ridiculous. Since when does a dental clinic need to do consultations? My husband caused a scene, they cleaned his teeth. My son went to his appt and they cleaned his without question. BUT then they sold him a $100 electric toothbrush, telling him it was "part of the cleaning" and he owed the balance,... read more

Business response:

We're truly sorry to hear you're experiencing trouble, Rose. Our dedicated billing support team is here to help and would be glad to assist you. Please don’t hesitate to reach out to them directly at 1-844-296-0187. - The Customer Service Team 

Mona R.'s profile image
Mona R. 
rating
9 months ago

They are slow and didn't color match my crowns and they over charged me because they knew I had insurance. i called another dentist and they said for that price they could have done more work for less. They are a rip off and I would not bring my Dog to these people. 

Business response:

We’re so sorry to hear about the trouble you're having, Mona. We have a dedicated team that would be happy to help with any billing and patient concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team 

Joshua J.'s profile image
Joshua J. 
rating
9 months ago

I called today to set up an appointment for two extractions. I'll be honest the lady that helped me was absolutely nice, but she was not of her information. She told me for extractions. It would be $210 for each tooth. And then she told me my appointment is at 7:30 which seemed fine when I got a call from the office saying that my appointment was at 7:30 but there's no guarantees I'll be getting in at 7:30 could be up to about two hours after. . I then told the lady my appointments at 7:30. I have other appointments I hav... read more

Business response:

We are disappointed that your experience didn't live up to expectations, but we’re glad you were able to get care. If the team can help with anything in the future, please don't hesitate to reach out. -The Customer Service Team 

Frequently asked questions about Aspen Dental - Phoenix, AZ - Arcadia

How is Aspen Dental - Phoenix, AZ - Arcadia rated?

Aspen Dental - Phoenix, AZ - Arcadia has a 4.2 star rating with 985 reviews. 

When is Aspen Dental - Phoenix, AZ - Arcadia open?

Aspen Dental - Phoenix, AZ - Arcadia is open now. It will close at 5:00 p.m.