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AutoStar Transport Express

4.6
  • Miami, FL

About this business

Location details

80 SW 8th St, Suite 2000, Miami, FL, 33130, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 3:00 p.m.
SunClosed
4.66,969 reviews
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Nancie Connolly's profile image
Nancie Connolly 
5 years ago

I recently had my nine-month old car with under 5,000 miles transported from Arlington, Virginia to Broomfield, Colorado. The whole process went seamlessly. The Montway staff person with whom I spoke was professional and helpful as were the online chat staff people. I had already begun my cross country trip with my husband before the car was pick up by, it was waiting in my driveway. The car pick up in Arlington was managed smoothly by the transport driver and my neighbor. My neighbor reported that the driver was very cooper... read more

Business response:

Nancie, we are so glad that the shipment of your VW Golf went smoothly. Thank you so much for your kind words. 

John's profile image
5 years ago

The whole process went well. I had two classic cars moved enclosed from NJ to NH with no issues. It was a little shaky at first as my move date approached as to whether the car move would coincide with my physical move, but it timed out well. 

Michael C.'s profile image
5 years ago

I did solid research before I chose Montway. I wanted to make sure I got a really good price for the transport and that my vehicle would end up in the same condition that it left in. I’m very glad I chose Montway. My car arrived quicker than expected and it was easy and hassle-free. It took them about 5 minutes to get the car off the truck. I was really amazed. The driver’s were very professional and cool. I would definitely choose Montway again. 

Business response:

Micheal, it was our pleasure to ship the 911. Thank you so much for your kind words. 

Raj's profile image
5 years ago

They were very prompt about timing and delivery. I was very satisfied how fast the service was. Would definitely recommend them for anyone. Our transporters were very responsible about our car. They were in constant communication with us all through the way. 

Business response:

Thank you for your kind words, Raj. We are glad that the shipment of your Toyota went well. 

Steph's profile image
5 years ago

Changing dates was a breeze. Staff was friendly each time, and prompt responses. Driver was attentive as well. Above and beyond for delivery. Would highly recommend to anyone needing to ship a vehicle 

Business response:

We are glad to hear that everything went well during your shipment, Steph. Thank you for your kind review. 

Clay Davis's profile image
5 years ago

I have never shipped an automobile before so I was a little apprehensive. But with my first call to the company they put me right to ease.From beginning to end it was very smooth. Anyone I talked to was very knowledgeable and could answer all my questions.. From pick up to delivery it was everything I hoped it would be. Everything was timely and smooth. The driver was incredible. He was friendly and thorough. If I had to rate him from the typical 1 to 10 I would rate him as an 11. It was a great experience. I would highly re... read more

Business response:

Clay, thank you so much for your kind words. We are truly glad that the shipment of your Honda went smoothly. 

Teresa Weinstein's profile image
Teresa Weinstein 
5 years ago

As this was my first time to ship my car, I would like to thank you for the great service! My car was picked up on time and delivered the day that was estimated. Alan who delivered my car kept me updated and was professional. Thank you for making such a stressful time much easier! 

Business response:

Teresa, we are so glad that everything went well during the shipment of your Mazda. Thank you for the kind review. 

Paula Ferrara's profile image
Paula Ferrara 
5 years ago

Customer service was wonderful. Delivery was several days late. Actually three different delivery dates and times were promised and not delivered. They were apologetic, not always timely with phone calls, but car was delivered safe and undamaged. Cost us much extra for a rental car which would have been a great customer experience to have split the cost. Know we have to give leeway for delivery but was promised three different times when they were close by and reneged on time with no calls till I called them. Would use them ... read more

Business response:

Thank you for the feedback and review, Paula. We will audit your order to improve our services. 

Bin's profile image
5 years ago

My overall experience with Montway is great. They are very responsive and fast. The shipment is also fast and professional that my two vehicles are checked very carefully (including milage) at both pickup and delivery. They also provided good flexibility about pickup and delivery dates to cater to my needs. My only minor issue is about its tracking webpage, which was not updated very timely, which raised my concern and I made several phone calls to clear it. So if you don't see updates on the tracking webpage, you will proba... read more

Business response:

Thank you for the feedback and review, Bin. 

Frequently asked questions about AutoStar Transport Express

How is AutoStar Transport Express rated?

AutoStar Transport Express has a 4.6 star rating with 6,969 reviews. 

When is AutoStar Transport Express open?

AutoStar Transport Express is closed now. It will open on Monday at 10:00 a.m.