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AutoStar Transport Express
- Miami, FL
About this business
AutoStar Transport Express stands out in the world of auto transport services, making the process of moving your vehicle simple and stress-free across the U.S. Whether it’s a local move or cross-country transport, we offer nationwide door-to-door vehicle shipping for individuals, businesses, dealerships, and more. Our expert car shippers ensure the safe and timely delivery of all types of vehicles, including luxury and classic cars. Established in 2007, AutoStar Transport Express is a nationwide vehicle shipping company head... read more
Location details
80 SW 8th St, Suite 2000, Miami, FL, 33130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The driver did not have the proper equipment to unload my truck off of his trailer, it fell about a foot into the ground on the right side. Terrible.
CUSTOMER BEWARE! They sounded very professional. I should have seen the red flag when they immediately charged me more money than quoted. I think it's safe to say they take advantage of desperation. The first driver they sent out DID NOT have the correct equipment to pick up the car - AND left the car blocking the service doors of the shop it was currently parked at. They called me early Monday morning, threatening to have it impounded if I didn't find a way to move it. (I was 5 states away at this point). Fortunately, th... read more
If you value your money, go somewhere else. Noah Salvini has the process of taking your money down. First they start by giving you the lowest quote. Then they tell it to put a deposit down of $250, that they’ll get a truck to transport your vehicle in approximately a week. A week passes and the story is that they can’t locate a transport for the quotes price and that they may have to increase the estimate by a few hundred. Then another week passes and they are still looking for a truck. Then three weeks later and they are st... read more
The price was decent. The communication was poor. Multiple days passed before i knew what day my vehicle was being transported. Then I spent several hours waiting to hear back from the driver who told me he was a couple of hours away and then 20 mins. and after calling the drivers boss, I found out that he was an hour and a half away. Then I was promised that the driver would meet me at 7am and he did not show up until 7:31am. Which made me late for work. Something was also missing from the vehicle which had been confi... read more
Worst experience I’ve ever had shipping a car. Edwin lied to me about the cost, then the dispatcher lied to me about when the driver would be picking up the vehicle. I used another Company that had my vintage auto picked up in one day. Never use Autostar transport!!
I worked with Edwin who stated that he could have my vehicle picked up the same day I booked. Once I booked my appointment and paid my deposit, they tried to up the price on me. When I didn’t agree the the new terms, he stopped all contact. Now that I’m trying to get a refund, they are telling me since I canceled, I can’t have my money back. BEWARE of this company!!!!!!!! You’re better off using UShip and negotiating your own price. All they do is take your money and bid out the shipment to the lowest bidder and keep the “do... read more
Based on my experience, Autostar Transport is too high in cost compared to other transportation companies. Shop around ana compare costs first, and 'Do not give Autostar a deposit', you will not get it back if you find a cheaper company. Also, manager only care about the money, not customer satisfaction. I will never use or refer Autostar to anyone. Other companies do not require a deposit up.
I called Nov 11m 2022 to schedule my car being pick up in Ohio and delivered in Orlando on Dec 28. I gave them a $350 deposit. Will Dec 28 came and went. I kept getting emails and texted saying they were working on it. As of Dec 30 they have no one to drive my car, i gave them 7 weeks notice and a deposit and they totally left me and my husband out to dry. I don’t know what kind of company that treats their customers with such disregard. As long as they got their deposit t weeks before the shipping date they don’t giv... read more
I was stranded out of state and needed to get my car towed home. Found this site and they connected with a local group what would tow it. Not until an hour before the truck arrived when I Called them did they bother to tell me they wouldn’t take me as well. I totally get that there are rules about this but I specifically put in my request that I needed transportation and that was ignored when they set me up with this service. It also isn’t stated anywhere that because they are a Transport Service and not a Tow Service, t... read more
Frequently asked questions about AutoStar Transport Express
How is AutoStar Transport Express rated?
AutoStar Transport Express has a 4.6 star rating with 6,819 reviews.
When is AutoStar Transport Express open?
AutoStar Transport Express is closed now. It will open at 10:00 a.m.