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AutoStar Transport Express
- Miami, FL
About this business
Location details
80 SW 8th St, Suite 2000, Miami, FL, 33130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Montway was very easy to book transport through them. Great customer service if I had questions and kept me updated every step of the way. The driver also kept me updated about delivery time and promptly returned calls.
Business response:
Thank you for your kind words, Lori. We are glad to hear that your shipment went smoothly.
I have used Montway Auto Transport several times in transporting my car between Chevy Chase, MD, and Palm Beach, FL, as I am a snowbird. Their service has always been impeccable. They have been timely in pick up and drop off, this most recent trip taking only two days! The car has always arrived in excellent condition with no damage. I have always received phone calls alerting me to times of pick up and drop off. I can't suggest anyway they might improve their service, which is also very competitive in price. I recommend the... read more
Business response:
Gilbert, we are always pleased to ship the Dodge for you. Thank you so much for your continued business, we truly appreciate your kind words.
Very happy with Montway and Andrew(driver). First time shipping car to Tucson. It was strange process though, first working with Montway for weeks then switching to working with Andrew from Arko transport only a week before the car was to be picked up. It worked out OK, car was fine, Andrew was very professional and would do it again. Joseph
Business response:
Joseph, we are glad to hear that everything went well. Thank you so much for your kind words.
I had a great experience getting my car moved from CA to AL and highly recommend Montway! Great customer service, they called me and kept me informed of exact timing that my car would arrive. Very friendly staff!
Business response:
We are glad to hear that everything went smoothly during your transport. Karen, thank you for your kind words.
Montway was great. They hooked me up with a fabulous auto transporter. Everything was on time (both ends). Could not be happier. Made the experience easy and efficient. Thank you!
Business response:
We are glad to hear that everything went well, Ozzie. Thank you for your kind review.
I originally called to set up a transport for one vehicle and found out that I was able to use the same company to transport a second vehicle from a different state to my location. not only was one of my deliveries on time the other one was actually a day ahead of scheduled delivery.
Business response:
Orin, we are glad that we were able to service both of your orders. Thank you so much for your kind words.
Whatever you do - do not use auto star. The contractor they assigned the job to tried to scam me. First they told me that the truck broke down so they were a day late, then they called me at 6 am telling me that I had to meet them a mile from my home. When I go to the location they have parked in the middle of a very busy street with cars speeding by in either direction. So finally I get there and they demanded $700 cash only ($200 more than the contracted rate) and when I refused to pay the extra he said “ok I guess it’s my... read more
Avoid this agency by all means. For one the person Carlos or whatever his name is, phone number 786-725-2239 was very rude and got upset when I said I was quoted less. SIGNIFICANTLY LESS. Don't use them, they will charge you about $700 more then it actually costs to ship a car. Pro tip: If you are shipping your car by ocean use anyone else to ship it to the nearest port then book the ocean travel directly through AML / Lynden, MSC, AMC.
Business response:
Thank you for your feedback. We sincerely apologize for the experience you’ve described. Your input is important to us, and we will take it into account as we work to improve our services.
Our experience with Auto Star could not have been more seamless. Immediate, helpful, and friendly responses. Incredibly quick turnaround and the best and most dependable service and communication. We only had a 1 day window to get the car packed up and shipped and Auto Star arranged a pickup that very next day as promised. Every single person we dealt with at Auto Star was terrific and the entire plan went as described and promised. Excellent pricing as well. It was our 1st time shipping a car and Auto Star made it ea... read more
Business response:
From Steven Miller @ 786-871-0071: Hello Mr. Pavinelli, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Mr. Pavinelli, if you or anyone else you know need to transport a vehicle in the future, please feel free to give them my contact information: +1 786-871-0071 or email me at steven.miller@autostartransport.com.
Frequently asked questions about AutoStar Transport Express
How is AutoStar Transport Express rated?
AutoStar Transport Express has a 4.6 star rating with 6,969 reviews.
When is AutoStar Transport Express open?
AutoStar Transport Express is closed now. It will open on Monday at 10:00 a.m.