AutoStar Transport Express

Mark Smith 

on TransportReviews

a year ago

To Whom It May Concern, my name is Mark Smith. I am writing this review to strongly recommend to not use AutoStar for your vehicle hauling needs. First, I want to say the company’s transport coordinator, Sofia, was very nice to deal with; however, this company is deceitful in how it does business. If you are like me, you call around to different vehicle haulers to see what the price would be, and if they can accommodate your timeframe. I did this and was quoted prices of around $1,500 by many companies. I called Autos... read more

Raghu V 

on TransportReviews

a year ago

I recently used AutoStar Transport Express to ship my car from NY to TX, and it was a very disappointing experience. Initially, the sales representative, Demitri, offered a seemingly great deal and promised delivery within 3-4 days. However, the reality was far from what was promised. The company assigned inexperienced drivers and unreliable trucking companies, which led to significant damage to my vehicle. When my car finally arrived, it had several dents and damaged parts. The car was left in a PA lot during transport, wh... read more

Richard Lopez 

on TransportReviews

a year ago

When they picked up my car all my features and windows worked. When I got it back my passenger-side mirror was facing nearly at the ground, I fixed that by hand. Then I found my passenger side window was knocked off track and wouldn't go up or down. They'd damaged it likely by smacking the living sh#t out of my passenger side window or hitting one hell of a bump hard enough to knock my window off track. When contacted for support I was told to use an incredibly complicated 16-step requirement insurance claim form that I ... read more

Ahmad Popalyar 

on TransportReviews

a year ago

Tony lies about timing, then day of shipment hides. We made 22 calls and Mark the owner is why car transport has terrible name. They are rude and expensive. Save your money. They screwed a young veteran family and read their yelp reviews. Very bad. 

asiel 

on TransportReviews

a year ago

spoke to a rep. on Friday for a pick up on Saturday he told me they would get a driver as soon a possible low and be hold that wont start till Monday it is now Tuesday still no car asked for a refund on deposit but that wont happen do to a 5 day contract time that started Monday but i will eat the $250 just so i don't deal with them any more 

Eric smith 

on TransportReviews

a year ago

I just got down here yesterday and my 4 runner has 2 symmetrical dents in the back I believe it’s from the back gate of the towing trailer it was the last car loaded I have pictures I need a phone call to fix the situation I am extremely upset 

Patty Amor 

on TransportReviews

a year ago

I recently had the unfortunate experience of having my car towed from one location to another, and I must say that I am extremely disappointed with the level of customer service provided. The entire process left a sour taste in my mouth, and I feel compelled to share my thoughts and warn others about the lack of professionalism and care. First and foremost, the communication from the towing company was abysmal. I had to wait for an extended period of time before receiving any updates on the status of my car. The lack of tra... read more

Thomas Sutton 

on TransportReviews

a year ago

Delivered late at night and did not tell me they had wrecked the rear right panel of my truck. But he came me with a sob story about him getting stuck so I went ahead and paid but the next morning I was terribly surprised they ruined my vehicle now I have to get it fixed on my own .! Never again. 

Tere 

on TransportReviews

a year ago

When I called, I asked if this was the direct to the company Auto Star. not a broker. They told me my car would be in Florida by the weekend. However, after they took the initial deposit (brokers fee) they were unable to give me a date when the car would be picked up. It was very stressful.it was a broker and the request was sent to a third party. The good news is that the third party was a decent person who really tried to accommodate my car. Unfortunately, a snowstorm came, I didn't get my car until a week later. The actu... read more