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AutoStar Transport Express
- Miami, FL
About this business
AutoStar Transport Express stands out in the world of auto transport services, making the process of moving your vehicle simple and stress-free across the U.S. Whether it’s a local move or cross-country transport, we offer nationwide door-to-door vehicle shipping for individuals, businesses, dealerships, and more. Our expert car shippers ensure the safe and timely delivery of all types of vehicles, including luxury and classic cars. Established in 2007, AutoStar Transport Express is a nationwide vehicle shipping company head... read more
Location details
80 SW 8th St, Suite 2000, Miami, FL, 33130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Montway provided possibly the worst customer service experience I've ever had. I scheduled my Auto transport from FL to AZ with them. They subcontracted my order to a cargo truck company that was completely incompetent and never picked up my car. When I call them upset they then cancel my order completely saying it was a business decision. Complete incompetence. Please do not use them. Use RoadRunner.
My initial contact was timely and very helpful in transporting my 2007 VW Rabbit. The driver that picked up my car came speeding into my neighborhood and went right past my house. He was very rude and only said 5 words to me. And then left my neighborhood as quickly as he arrived. My car arrived on time and the driver gave me two notices as to when he would arrive. Upon arrival, he didn't use the key fob to open the door and tripped the anti theft so he couldn't get the car off the trailer.. After,many tries with different k... read more
After hearing so many positive things I booked with Montway Auto Transport. The day of my pickup I called to confirm everything to find out that they canceled my order without telling me, and when I asked what happened they said they reserve the right to refuse service and wouldn't tell me why, wouldn't even forward me to a help desk ... I strongly discourage using them.
I had such a good experience in using Montway Transportation.I have never done this before & was a little leary. I had to leave my car in the driveway in Florida - key with a neighbor - I had to leave town. Montway could not have been more helpful. They really made it easy for me. My car arrived in Nebraska a day before scheduled & in perfect condition by a very friendly driver. I would highly recommend this transporter.
I contact Montway and was given a price. Trying too set a date was vey difficult and could not get a commitment on pick up. On the last day I am offered a new price of $150 more . Seems like price gouging and leaving me with no choices Tried to get an adjustment and was told NO
This company is horrible. They sent a driver that did not speak English and, could not drive a stick shift! Yes! That is right! A professional truck driver that could not operate a stick shift car! He could not load my car onto his truck because he could not work a clutch, gas pedal and brake at the same time, so he got frustrated and left my car with the seller I was buying it from in Florida. I contacted Montway and they told me that because my car was "Not Operable" they needed to charge me an additional $500.00 to have a... read more
would not recommend, My car was near mint condition and when I received it, it had a HUGE scratch down the side. its been 1 week and still no contact.
Montway Auto transport used my credit card without authorization. They sent me a reference number and said to call to verify my shipment, I did as prompted. On the phone with dispatch he told me he didn't have a transport for the quoted price. The following day I texted them saying I got someone else and to cancel my order. The quote was for a cash delivery no deposit needed. 5 days later I got a call from them saying they want to pickup. Told them I got someone else already and I texted to cancel a few days ago. Come my cre... read more
Company told me that they would deliver my vehicle on Sunday between 1-5pm. After 5:00 pm I called the driver then he told me between 6-9pm, continued to wait until 10pm and texted him to drop the vehicle the following day as it was late. He then called me and told me he is 10 minutes away, and if I postponed, he can only drop the vehicle two days late, so I decided to wait the additional 10 minutes. 10minutes later I went out to the street and waited an additional 20minutes. I then called him again spoke and he could tell m... read more
Frequently asked questions about AutoStar Transport Express
How is AutoStar Transport Express rated?
AutoStar Transport Express has a 4.6 star rating with 6,819 reviews.
When is AutoStar Transport Express open?
AutoStar Transport Express is closed now. It will open at 10:00 a.m.