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AutoStar Transport Express
- Miami, FL
About this business
AutoStar Transport Express stands out in the world of auto transport services, making the process of moving your vehicle simple and stress-free across the U.S. Whether it’s a local move or cross-country transport, we offer nationwide door-to-door vehicle shipping for individuals, businesses, dealerships, and more. Our expert car shippers ensure the safe and timely delivery of all types of vehicles, including luxury and classic cars. Established in 2007, AutoStar Transport Express is a nationwide vehicle shipping company head... read more
Location details
80 SW 8th St, Suite 2000, Miami, FL, 33130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I called Montway to inquire about the possibility of using them because the carrier I had already signed with was having difficulty getting a driver to pick up my car. Montway gave me a quote and I told them to give me a week and if the other carrier could not get my car, I would call them to make the contract. Within 2 days I got a call from Montway asking if I was ready to go with them. I repeated to them what I had told the first gentleman. Another call came before the week was up so I went with a third carrier and got my... read more
Based upon good online reviews of Montway, I had them move my car from CT to NC. Based upon my experience with Montway, I now describe their strategy as one of "bait and switch": Initially, they get your business by matching other competitive bids. After picking up the car, they give you an estimated time when it'll be delivered. I heard nothing until we were a few days before the final delivery date. Like most customers, I needed my car. That's when the calls start. The first call explained that this is a very busy time and... read more
this company is a joke. quoted me a price and dragged their heals for 2 plus weeks until 4 days until the car needed to me moved and gave me a new price over 60+% higher. the old bait and switch, hoping i would bite by waiting until last minute to contact me. would NEVER DEAL WITH COMPANY.
Please use another broker. Montway charges your credit card without confirming with you. Other brokers I have used contact me and confirm everything before charging their fee. Montway will charge you and then say it is their policy not to refund. Other brokers are more reputable and much less expensive than Montway.
I used Montway August 2018. They moved my car over Labor Day weekend; I was a bit reticent but they assured me that drivers would be working that day and that the driver would be in contact with me to let me know within half a day as when they would be delivering my car and things. The opposite happened; I knew that delivery wasn't at an assured time, but my car was FINALLY delivered almost 2 days late. No one was available at the company office when I tried to call and find out the status of where my car was, and the driver... read more
Why you waited TWO Years to ask for a review is beyond me, unless you think I forgot the negatives. Communications were just ok. seemed like he did not know when he would be where. Delivery ended up at a truck stop, not my residense. 18 wheelers made several deliveries on my street the week he delivered. Hassle that was not expected, nore appreciated. Car arrived as shipped. next time I will probably look for a different carrier.
Ordered through Montway. Still waiting for my car. My first pick up date was July 2, it’s July 17. Still no car. The carrier they chose is a nightmare “No Limit Transportation Inc”. They keep delaying my delivery with NO logical reason. They refuse to give me a discount and threaten to storage my car. They hung up on my MULTIPLE times because they said I was calling for no reason. We are in a Pandemic! I need my car for essential things in my life such as my. Please go to a company that will defend you and stand for your rig... read more
I called Montway Auto Transport for a quote from Florida to Tennessee for my truck. The phone rep was adversarial from the start. I was told that a pickup date could not be promised and that there could be a three day delivery window. That led to a requirement on the part of Montway to have a person who could release the car on pickup and another individual on the delivery end that could receive the vehicle other than myself? I explained that that wouldn't be possible to the phone rep. Then the rep very quickly got even more... read more
I booked with Montway 11 days ago. Was quoted $1100 for open transport and $1579 for enclosed. They said it would be 2-4 days to get it assigned and 4-6 days for transport, so I figured worst case my car would arrive in 10 days. 11 days later they still don't have a driver booked for enclosed and are offering to ship open but want $1400 (not the $1100 they previously quoted for that). I've spoken with customer service 3 times and all they say is that they are still trying to find a driver to ship enclosed and cannot honor th... read more
Frequently asked questions about AutoStar Transport Express
How is AutoStar Transport Express rated?
AutoStar Transport Express has a 4.6 star rating with 6,819 reviews.
When is AutoStar Transport Express open?
AutoStar Transport Express is open now. It will close at 8:00 p.m.