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AutoStar Transport Express
- Miami, FL
About this business
AutoStar Transport Express stands out in the world of auto transport services, making the process of moving your vehicle simple and stress-free across the U.S. Whether it’s a local move or cross-country transport, we offer nationwide door-to-door vehicle shipping for individuals, businesses, dealerships, and more. Our expert car shippers ensure the safe and timely delivery of all types of vehicles, including luxury and classic cars. Established in 2007, AutoStar Transport Express is a nationwide vehicle shipping company head... read more
Location details
80 SW 8th St, Suite 2000, Miami, FL, 33130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
They change prices in last minute and take advantage of our situation.They say we are locking your price but eventually they end up hiking the prices.
Never use this company. I cancelled a reservation with another transport company because Montway promised me a guaranteed delivery date. They charged me a 50% premium for the guaranteed delivery and never showed up and never bother to call and let me know. When I called them they told me that they would take $75 a day off the delivery price for every day they were late but couldn't even provide a firm delivery date. The saleswoman that sold me the deal wouldn't even take my call. This company is horrible.
Do not use Montway Auto Transport! They gave me a quote of $1,119 which I accepted and gave them my credit card. When they call to say they could ship my truck, suddenly the price was $1,399, a 25% increase and higher than any other price from any other company. That's bait and switch, and they are dishonest scam artists.
The first match we got was an additional $200 on top of what we were quoted for a closed (we requested open) trailer on the first date of our window (the customer service rep told me it would most likely be a few days later). Four days later, we weren't matched with another driver in time and no one reached out to me to check in. Also, you have to talk to a different customer service rep every time you contact them (as opposed to having one designated person on your case), which makes it very difficult to get anything accom... read more
Over a week went by and I wondered what was going on/ turns out they canceled my shipment without ever telling me. Bunch of absolute morons. I should have known as soon as I heard the thick accent on the phone to just bag it to begin with.
This isn't my first time shipping with them and they tried it last time too. They offered a rate to pick up a vehicle, now remind you I shipped the exact same truck at the beginning of the year for the same price. It took a long time to get picked up and they called twice trying to raise the price. Both times we declined and they eventually picked it up for what was agreed. They tried it again this time, but this time I didn't have the time to wait for their crap to end and they insisted the price had to raise, after we gav... read more
DO NOT USE THIS SERVICE. I transported my vehicle from California to Florida and they delivered my vehicle to me in horrible condition, extremely filthy and with water damage. The transporter drove my car across the country with all my windows down... He delivered and left my car at the wrong address while it was running and left alone in the middle of a random parking lot. For all I know my car could have been stolen. My car is now having electrical problems due to the water damage and my interior smells awful! I reached ou... read more
do not trust Montway. they are not insured. i am dealing with damage in transport. i keep hearing... it's not my fault. they are not being helpful.
Looking to ship a car from Las Vegas to San Francisco, I reached out to Montway after reading so many five star reviews. Unfortunately, I did not have that experience at all. Their communication was incredibly professional and polite but the results and focus on detail were abysmal. After hiring Montway as a broker, whose only job is to match my vehicle with a carrier and make sure the vehicle gets to me, everything went wrong. They had specific instructions to pick up the car after Monday the 3rd but had a carrier show up o... read more
Frequently asked questions about AutoStar Transport Express
How is AutoStar Transport Express rated?
AutoStar Transport Express has a 4.6 star rating with 6,819 reviews.
When is AutoStar Transport Express open?
AutoStar Transport Express is open now. It will close at 8:00 p.m.