Aviara Healthcare Center

Siran J. 

on Yelp

2 years ago

This facility really has no order. The staff hang around the nurses station while residents call lights go off. My mom cll light was on 25 minutes and then someone came and I told them that my mom needed to be cleaned and they said they were going to tell someone. All and all it took about 45 minutes before my mom was cleaned up. At the nurses station, they are playing loud music and carrying on with conversation like they have nothing to do. You ask them to help and they say it's not my room! So happy to get out of here!!! 

Oscar M. 

on Yelp

3 years ago

The chef doesn't wear any gloves and the kitchen is a mess unsanitary.the food is lowest quality . They have no respect for the elderly 

Michael A. 

on Yelp

3 years ago

My Aunt who has dementia has been rehabbing at this horrible place for three weeks. I found out during this time they have never washed her hair. When I try to speak to someone about it, they are never in. I never get my voicemails returned. Knowing what I do now, I would of never allowed my Aunt be transferred to this place. 

Team L. 

on Yelp

3 years ago

They don't pick up the phone when trying to reach a patients room. My husband was discharged and admitted to Scripps hospital. I left a message for the Social Services director so I could pick up my husbands belongings. No call back, I called the next day and no answer at front desk. I show up 2 days later and no one can find his 2 cell phones and chargers, electric razor, they gave me someone else's clothes. This place is completely unorganized and no accountability. 

Alex M. 

on Yelp

3 years ago

A total stranger barged into my room when I asked for help. She manhandled me onto the toilet, hurting my arm and leg. Never gave me her name, just yelled at me that she 'knew' I didn't really need help. 

Ellie P. 

on Yelp

3 years ago

No. No no no. My step dad is here now. He will be moved as soon as possible. They have the incorrect name, bed location, and MEDICATIONS. Life threatening situation. Livid does not even begin to describe what I am feeling. They tried to give him someone else's medications. And they are insisting that his name is someone else's even though he gave them his ID. They "corrected" it, and it is STILL wrong. The staff told him that the director Brian will not allow him to have his prescription motorized wheelchair in the b... read more

Barbara R. 

on Yelp

3 years ago

Don't even think about it. Filthy and my loved one has been there a week with no shower and an inoperative phone. 

Justice R. 

on Yelp

4 years ago

Anyone else find their (female) loved one dressed in someone else's clothing (risque blouse) and drugged up while staying in a private room? Please post on Yelp. (This is just a start. More to this story to come.) 

Heather S. 

on Yelp

4 years ago

Do not go to this home if you want to talk to anyone! My father went to this home after his surgery. At first, the person calling to get him in initially was great. She was kind and helpful. However, my first sign should have been that when then the admitting nurse called me with questions. She was rude, snappy and short. When I got firm back then she apologized as she had several checks in that day. Well, I don't know why that should be my problem as it was my birthday that day and it was 1 am (as I live on the east co... read more