2025 AwardsNEW
- Winter
- Spring
Feedback Analytics
Regional Leader - EuropeGrid Leader - ENTGrid Leader - OverallMomentum Leader - Overall
Experience Management
Grid Leader - ENTRegional Leader - United KingdomMost Implementable - ENTBest Results - ENT
Payment Processing
Momentum Leader - OverallGrid Leader - MMGrid Leader - SMBGrid Leader - Overall
Conversational Support
High Performer - AustraliaRegional Leader - ENTRegional Leader - OverallBest Results - ENT
SMS Marketing
Momentum Leader - OverallRegional Leader - Asia PacificLeader - MMLeader - Overall
Patient Engagement
Best Relationship - OverallMost Implementable - MMGrid Leader - OverallGrid Leader - ENT
Customer Advocacy
Regional Leader - Asia PacificMost Implementable - MMBest Meets Requirements - ENTBest Relationship - ENT
Conversational Marketing
Most Implementable - ENTHighest User Adoption - ENTEasiest Setup - ENTGrid Leader - Overall
Local Listing Management
Regional Leader - EuropeHigh Performer - CanadaGrid Leader - ENTEasiest Admin - ENT
Chatbots
Regional Leader - Asia PacificFastest Implemenatation - ENTGrid Leader - ENTHigh Performer - Australia
Local SEO
Best Meets Req. - ENTGrid Leader - ENTEasiest Admin - ENTRegional Leader - Asia Pacific
Online Reputation Management
Regional Leader - CanadaGrid Leader - OverallGrid Leader - ENTUsers Most Likely To Rec - ENT
Social Media Suites
Grid Leader - ENTBest Results - ENTAsia Regional Leader - MMGrid Leader - Overall
Social Media Management
Grid Leader - ENTGrid Leader - OverallRegional Leader - AustraliaBest Results - ENT
Live Chat
Grid Leader - OverallBest Est. ROI - ENTRegional Leader - ANZHigh Performer - ENT
Multi-Location Marketing Platform
SourceForge Spring Leader
2025 Gold Stevie Winner
2025 Capterra Shortlist
Users Love Us
2025 AwardsNEW
- Winter
- Spring
Feedback Analytics
Regional Leader - EuropeGrid Leader - ENTGrid Leader - OverallMomentum Leader - Overall
Experience Management
Grid Leader - ENTRegional Leader - United KingdomMost Implementable - ENTBest Results - ENT
Payment Processing
Momentum Leader - OverallGrid Leader - MMGrid Leader - SMBGrid Leader - Overall
Conversational Support
High Performer - AustraliaRegional Leader - ENTRegional Leader - OverallBest Results - ENT
SMS Marketing
Momentum Leader - OverallRegional Leader - Asia PacificLeader - MMLeader - Overall
Patient Engagement
Best Relationship - OverallMost Implementable - MMGrid Leader - OverallGrid Leader - ENT
Customer Advocacy
Regional Leader - Asia PacificMost Implementable - MMBest Meets Requirements - ENTBest Relationship - ENT
Conversational Marketing
Most Implementable - ENTHighest User Adoption - ENTEasiest Setup - ENTGrid Leader - Overall
Local Listing Management
Regional Leader - EuropeHigh Performer - CanadaGrid Leader - ENTEasiest Admin - ENT
Chatbots
Regional Leader - Asia PacificFastest Implemenatation - ENTGrid Leader - ENTHigh Performer - Australia
Local SEO
Best Meets Req. - ENTGrid Leader - ENTEasiest Admin - ENTRegional Leader - Asia Pacific
Online Reputation Management
Regional Leader - CanadaGrid Leader - OverallGrid Leader - ENTUsers Most Likely To Rec - ENT
Social Media Suites
Grid Leader - ENTBest Results - ENTAsia Regional Leader - MMGrid Leader - Overall
Social Media Management
Grid Leader - ENTGrid Leader - OverallRegional Leader - AustraliaBest Results - ENT
Live Chat
Grid Leader - OverallBest Est. ROI - ENTRegional Leader - ANZHigh Performer - ENT
Multi-Location Marketing Platform
SourceForge Spring Leader
2025 Gold Stevie Winner
2025 Capterra Shortlist
Users Love Us
2024 Awards
SMS Marketing
User Most Likely To Recommend - MMAsia Pacific - OverallLeader - OverallMomentum Leader - Overall
Experience Management
Best Results - OverallLeader Canada - OverallLeader - ENTEasiest Admin - ENT
Live Chat
Leader Australia - OverallHigh Performer - ENTBest Est ROI - ENTEasiest To Do Business With - ENT
Online Reputation Management
Momentum Leader - OverallBest Relationship- MMLeader Asia Pacific - OverallLeader - ENT
Local Listing Management
Best Usability - MMHighest User Adoption - ENTLeader Asia Pacific - OverallLeader - ENT
Conversational Marketing
Best Meets Requirements - ENTHighest User Adoption - ENTLeader - ENTLeader Asia Pacific - Overall
Local SEO
Leader - OverallLeader Canada - OverallUsers Most Likely to Rec - ENT High Performer - ENT
Chatbots
Most Implementable - MMMomentum Leader - OverallLeader Asia Pacific - OverallLeader - Overall
Conversational Support
Fastest Implementation - ENTEasiest To Use- ENTEasiest To Do Business With - ENTHigh Performer Americas - ENT
Customer Advocacy
Leader - OverallBest Usability - OverallBest Results - MMMomentum Leader - Spring
Feedback Analytics
Leader - OverallMomentum Leader - OverallLeader Asia Pacific - OverallLeader - ENT
Payment Processing
High Performer - MMMomentum Leader - OverallHigh Performer - OverallHigh Performer - SMB
Social Media Suites
Best Meets Requirements - ENTBest Results - ENTUsers Most Likely To Rec - ENTLeader - ENT
Social Media Management
Leader Australia - OverallUsers Most Likely To Rec - ENTEasiest To Do Business With - ENTMomentum Leader - Overall
Patient Engagement
Momentum Leader - OverallBest Results - MMBest Usability - MMLeader - ENT
Multi Location Marketing Platforms
Social Media
Management
Social Media tepkon Award
Capterra
Shortlist
2024 Awards
SMS Marketing
User Most Likely To Recommend - MMAsia Pacific - OverallLeader - OverallMomentum Leader - Overall
Experience Management
Best Results - OverallLeader Canada - OverallLeader - ENTEasiest Admin - ENT
Live Chat
Leader Australia - OverallHigh Performer - ENTBest Est ROI - ENTEasiest To Do Business With - ENT
Online Reputation Management
Momentum Leader - OverallBest Relationship- MMLeader Asia Pacific - OverallLeader - ENT
Local Listing Management
Best Usability - MMHighest User Adoption - ENTLeader Asia Pacific - OverallLeader - ENT
Conversational Marketing
Best Meets Requirements - ENTHighest User Adoption - ENTLeader - ENTLeader Asia Pacific - Overall
Local SEO
Leader - OverallLeader Canada - OverallUsers Most Likely to Rec - ENT High Performer - ENT
Chatbots
Most Implementable - MMMomentum Leader - OverallLeader Asia Pacific - OverallLeader - Overall
Conversational Support
Fastest Implementation - ENTEasiest To Use- ENTEasiest To Do Business With - ENTHigh Performer Americas - ENT
Customer Advocacy
Leader - OverallBest Usability - OverallBest Results - MMMomentum Leader - Spring
Feedback Analytics
Leader - OverallMomentum Leader - OverallLeader Asia Pacific - OverallLeader - ENT
Payment Processing
High Performer - MMMomentum Leader - OverallHigh Performer - OverallHigh Performer - SMB
Social Media Suites
Best Meets Requirements - ENTBest Results - ENTUsers Most Likely To Rec - ENTLeader - ENT
Social Media Management
Leader Australia - OverallUsers Most Likely To Rec - ENTEasiest To Do Business With - ENTMomentum Leader - Overall
Patient Engagement
Momentum Leader - OverallBest Results - MMBest Usability - MMLeader - ENT
Multi Location Marketing Platforms
Social Media Management
Social Media tepkon Award
Capterra Shortlist
2023 Awards
G2 SMS Marketing
Best usability - OverallEasiest Admin - ENTHighest user adoption - ENTLeader - Overall+9 more
Experience Management
Best Relationship - OverallBest Results - OverallLeader - ENTMomentum Leader - Overall+13 more
G2 LIve Chat
Easiest admin - ENTEasiest To Do Business With - ENTMomentum Leader - OverallBest Results - Small Business+4 more
G2 Online Reputation Management
Best Results - MMBest Usability - MMLeader- ENTUser most likely to rec - ENT+5 more
G2 Local Listing Management
Best Support - MMEasiest to do business with - MMMomentum Leader - OverallUsers Most Likely To Recommend- MM+16 more
G2 Conversational Marketing
Easiest Admin - MMLeader - ENTLeader - MMMomentum Leader - Overall+2 more
G2 Local SEO
High Performer - ENTLeader - OverallMost Implementable - MMUsers Most Likely To Recommend - MM+14 more
G2 Mobile marketing
Easiest To Use - MMHigh performer - EuropeMost Implementable - OverallBest Meets Requirements - MM+6 more
G2 Chatbots
Leader - MMLeader - OverallMomentum Leader - OverallLeader - Small Business
G2 Conversational Support
High Performer - ENTLeader - OverallMomentum Leader - OverallUsers Most Likely To Recommend - MM+3 more
G2 Customer Advocacy
Best Relationship - MMBest Relationship - OverallBest Usability - OverallMomentum Leader - Overall+11 more
G2 Local Marketing
Best Meets Requirements - MMEasiest to do business with - ENTHigh Performer - ENTLeader - Overall+20 more
G2 Feedback Analytics
Best Relationship - MMBest Results - MMEasiest to do busi. with - Small BusinessUsers most likely to recc - MM+13 more
G2 Payment Processing
High Performer - OverallBest Support - OverallEasiest Setup - OverallBest Meets Requirement - Overall+1 more
Multi-Location Marketing Platform
2023 Awards
G2 SMS Marketing
Best usability - OverallEasiest Admin - ENTHighest user adoption - ENTLeader - Overall+9 more
Experience Management
Best Relationship - OverallBest Results - OverallLeader - ENTMomentum Leader - Overall+13 more
G2 LIve Chat
Easiest admin - ENTEasiest To Do Business With - ENTMomentum Leader - OverallBest Results - Small Business+4 more
G2 Online Reputation Management
Best Results - MMBest Usability - MMLeader- ENTUser most likely to rec - ENT+5 more
G2 Local Listing Management
Best Support - MMEasiest to do business with - MMMomentum Leader - OverallUsers Most Likely To Recommend- MM+16 more
G2 Conversational Marketing
Easiest Admin - MMLeader - ENTLeader - MMMomentum Leader - Overall+2 more
G2 Local SEO
High Performer - ENTLeader - OverallMost Implementable - MMUsers Most Likely To Recommend - MM+14 more
G2 Mobile marketing
Easiest To Use - MMHigh performer - EuropeMost Implementable - OverallBest Meets Requirements - MM+6 more
G2 Chatbots
Leader - MMLeader - OverallMomentum Leader - OverallLeader - Small Business
G2 Conversational Support
High Performer - ENTLeader - OverallMomentum Leader - OverallUsers Most Likely To Recommend - MM+3 more
G2 Customer Advocacy
Best Relationship - MMBest Relationship - OverallBest Usability - OverallMomentum Leader - Overall+11 more
G2 Local Marketing
Best Meets Requirements - MMEasiest to do business with - ENTHigh Performer - ENTLeader - Overall+20 more
G2 Feedback Analytics
Best Relationship - MMBest Results - MMEasiest to do busi. with - Small BusinessUsers most likely to recc - MM+13 more
G2 Payment Processing
High Performer - OverallBest Support - OverallEasiest Setup - OverallBest Meets Requirement - Overall+1 more
Multi-Location Marketing Platform
2022 Awards
G2 SMS Marketing Awards
Overall Leader Award Easiest Admin - MM Overall Best Results Highest User Adoption - ENT +7 more
G2 Experience Management Awards
Overall Best Results Overall Users Most Likely To Recommend Easiest Admin - ENT +11 more
G2 Live Chat Awards
Overall Leader Award Leader - MM Easiest to do Business With - ENT +4 more
G2 Online Reputation Management Awards
Overall Leader Leader - MM Leader - ENT Best Relationship - MM +2 more
G2 Local Listing Management Awards
Overall Best Results Overall Users Most Likely To Recommend Easiest Setup - MM Overall Best Usability +17 more
G2 Conversational Marketing Awards
High Performer - ENT Leader - MM Overall Leader Overall Momentum Leader +6 more
G2 Local SEO Awards
Overall Momentum Leader Overall Best Usability Overall Easiest Admin Overall Users Most Likely To Recommend +21 more
G2 Mobile Marketing Awards
Overall Leader Overall Most Implementable Best Meets Requirements - MM Users Most Likely To Recommend - MM +7 more
G2 Chatbots Awards
Overall Leader User Most Likely T o Recommend - MM Easiest SetUp - MM Easiest To Use - MM +5 more
G2 Conversational Support Awards
Overall Leader Overall Momentum Leader Easiest Admin - MM Best Meets Requiremnts - MM +12 more
G2 Customer Advocacy Awards
Overall Leader Leader - MM Overall Best usability Overall Best Relationship +6 more
G2 Local Marketing Awards
Overall Easiest Admin Overall Users Most Likely To Recommend Overall Best Results Most Implementable - MM +24 more
G2 Feedback Analytics
Overall Leader Overall Momentum Leader Overall Best Relationship
Users Love Us
Top Survey & Polling
2022 Awards
G2 SMS Marketing Awards
Overall Leader Award Easiest Admin - MM Overall Best Results Highest User Adoption - ENT +7 more
G2 Experience Management Awards
Overall Best Results Overall Users Most Likely To Recommend Easiest Admin - ENT +11 more
G2 Live Chat Awards
Overall Leader Award Leader - MM Easiest to do Business With - ENT +4 more
G2 Online Reputation Management Awards
Overall Leader Leader - MM Leader - ENT Best Relationship - MM +2 more
G2 Local Listing Management Awards
Overall Best Results Overall Users Most Likely To Recommend Easiest Setup - MM Overall Best Usability +17 more
G2 Conversational Marketing Awards
High Performer - ENT Leader - MM Overall Leader Overall Momentum Leader +6 more
G2 Local SEO Awards
Overall Momentum Leader Overall Best Usability Overall Easiest Admin Overall Users Most Likely To Recommend +21 more
G2 Mobile Marketing Awards
Overall Leader Overall Most Implementable Best Meets Requirements - MM Users Most Likely To Recommend - MM +7 more
G2 Chatbots Awards
Overall Leader User Most Likely T o Recommend - MM Easiest SetUp - MM Easiest To Use - MM +5 more
G2 Conversational Support Awards
Overall Leader Overall Momentum Leader Easiest Admin - MM Best Meets Requiremnts - MM +12 more
G2 Customer Advocacy Awards
Overall Leader Leader - MM Overall Best usability Overall Best Relationship +6 more
G2 Local Marketing Awards
Overall Easiest Admin Overall Users Most Likely To Recommend Overall Best Results Most Implementable - MM +24 more
G2 Feedback Analytics
Overall Leader Overall Momentum Leader Overall Best Relationship
Users Love Us
Top Survey & Polling
2021 Awards
G2 SMS Marketing Awards
Overall Leader Award Overall Leader - MM Users Most Likely to Recommend - MM Easiest Admin - MM +4 more
G2 Experience Management Awards
Overall Leader Award High Performer - ENT Fastest Implementation - ENT Overall Best Est. ROI +12 more
G2 Live Chat Awards
Overall Leader Award High Performer - ENT Best Support - ENT Easiest to Do Business With - ENT +9 more
G2 Online Reputation Management Awards
Overall Leader Award Best Relationship - MM Overall Best Results Overall Best Usability +8 more
G2 Local Listing Management Awards
Overall Leader Award High Performer - ENT Overall Fastest Implementation Best Relationship - MM +20 more
G2 Conversational Marketing Awards
Overall High Performer High Performer - MM Users Most Likely to Recommend - MM Overall Best Usability +6 more
G2 Local SEO Awards
Overall Leader Award Overall Easiest Setup Overall Users Most Likely to Recommend Overall Best Meets Requirements +20 more
G2 Mobile Marketing Awards
Overall Leader Award Fastest Implementation - MM Easiest to Do Business With - MM Easiest to Use - MM +10 more
G2 Chatbots Awards
Overall Leader Award High Performer - MM Users Most Likely to Recommend - MM Overall Easiest Admin +6 more
G2 Conversational Customer Engagement Awards
Overall Leader Award Overall Best Relationship Users Most Likely to Recommend - MM Easiest to Use - MM +7 more
G2 Customer Advocacy Awards
Overall Leader Award Overall Easiest Setup Overall Best Relationship Overall Users Most Likely to Recommend +6 more
G2 Local Marketing Awards
Overall Leader Award High Performer - ENT Best Results - MM Best Meets Requirements - MM +13 more
Top Performer Award
GetApp Category Leaders
The 2021 Capterra Shortlist
Software Advice Frontrunners
Top 20 Customer Experience Software Products of 2021
Best Survey Software Companies of 2021
Best Live Chat Software of 2021
BeBest SMS Marketing Software of 2021
Best Reputation Management Software of 2021
2021 Awards
G2 SMS Marketing Awards
Overall Leader Award Overall Leader - MM Users Most Likely to Recommend - MM Easiest Admin - MM +4 more
G2 Experience Management Awards
Overall Leader Award High Performer - ENT Fastest Implementation - ENT Overall Best Est. ROI +12 more
G2 Live Chat Awards
Overall Leader Award High Performer - ENT Best Support - ENT Easiest to Do Business With - ENT +9 more
G2 Online Reputation Management Awards
Overall Leader Award Best Relationship - MM Overall Best Results Overall Best Usability +8 more
G2 Local Listing Management Awards
Overall Leader Award High Performer - ENT Overall Fastest Implementation Best Relationship - MM +20 more
G2 Conversational Marketing Awards
Overall High Performer High Performer - MM Users Most Likely to Recommend - MM Overall Best Usability +6 more
G2 Local SEO Awards
Overall Leader Award Overall Easiest Setup Overall Users Most Likely to Recommend Overall Best Meets Requirements +20 more
G2 Mobile Marketing Awards
Overall Leader Award Fastest Implementation - MM Easiest to Do Business With - MM Easiest to Use - MM +10 more
G2 Chatbots Awards
Overall Leader Award High Performer - MM Users Most Likely to Recommend - MM Overall Easiest Admin +6 more
G2 Conversational Customer Engagement Awards
Overall Leader Award Overall Best Relationship Users Most Likely to Recommend - MM Easiest to Use - MM +7 more
G2 Customer Advocacy Awards
Overall Leader Award Overall Easiest Setup Overall Best Relationship Overall Users Most Likely to Recommend +6 more
G2 Local Marketing Awards
Overall Leader Award High Performer - ENT Best Results - MM Best Meets Requirements - MM +13 more
Top Performer Award
GetApp Category Leaders
The 2021 Capterra Shortlist
Software Advice Frontrunners
Top 20 Customer Experience Software Products of 2021
Best Survey Software Companies of 2021
Best Live Chat Software of 2021
BeBest SMS Marketing Software of 2021
Best Reputation Management Software of 2021
2020 Awards
G2 Online Reputation Management Awards
Leader: Overall, SMB, MM & ENTBest ResultsBest RelationshipBest UsabilityMomentum Leader
G2 Enterprise Feedback Management Awards
Leader: Overall, SMB & MMBest RelationshipBest UsabilityBest ResultsMomentum Leader
G2 Live Chat Awards
Leader: Overall, SMB & MMBest UsabilityBest RelationshipMomentum LeaderEasiest Admin
G2 Survey Awards
Leader: Overall, SMB & MMBest ResultsBest UsabilityEasiest to Use: ENTBest Relationship
G2 Local SEO
Leader: Overall, SMB & MMMomentum LeaderBest UsabilityBest RelationshipBest Support
Featured Customers Customer Success Award
TrustRadius Top Rated Award Winner
G2 Local Marketing
G2 Local Listing Management
Top Survey & Polling Software on Crozdesk
Top Customer Engagement Software
Top 20 Feedback Management Awards
Top 20 Customer Experience Award
Crozdesk Happiest Users
Crozdesk Happiest Users
2020 Awards
G2 Online Reputation Management Awards
Leader: Overall, SMB, MM & ENTBest ResultsBest RelationshipBest UsabilityMomentum Leader
G2 Enterprise Feedback Management Awards
Leader: Overall, SMB & MMBest RelationshipBest UsabilityBest ResultsMomentum Leader
G2 Live Chat Awards
Leader: Overall, SMB & MMBest UsabilityBest RelationshipMomentum LeaderEasiest Admin
G2 Survey Awards
Leader: Overall, SMB & MMBest ResultsBest UsabilityEasiest to Use: ENTBest Relationship
G2 Local SEO
Leader: Overall, SMB & MMMomentum LeaderBest UsabilityBest RelationshipBest Support
Featured Customers Customer Success Award
TrustRadius Top Rated Award Winner
G2 Local Marketing
G2 Local Listing Management
Top Survey & Polling Software on Crozdesk
Top Customer Engagement Software
Top 20 Feedback Management Awards
Top 20 Customer Experience Award
Crozdesk Happiest Users
Crozdesk Happiest Users
2019 Awards
G2 Online Reputation Management Awards
G2 Enterprise Feedback Management Awards
G2 Survey Awards
G2 Live Chat Awards
2019 Awards
G2 Online Reputation Management Awards
G2 Enterprise Feedback Management Awards
G2 Survey Awards
G2 Live Chat Awards
2018 Awards
G2 Online Reputation Management Awards
2018 Awards
