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Bartlett Reserve
- Assisted Living Facilities
- Durham, NC
About this business
Location details
300 Meredith Dr, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The service was excellent and the food was great! I would definitely come again to one of their events. I was greatly amused and happy in how all the staff made me feel welcomed. It smelled so refreshing when walking in the facility and all the residents that I saw were so friendly.
This is a great place and the staff cares about the residents. It was well maintained and the residents were clearly happy! I saw them gathered in front of the fireplace engaged in conversation and having a great time.
Very Nice....................................................................................................................................................................................................................
Experienced good vibes and fellowship with the residents at Bartlett Reserve. They make you feel so warm inside... I love how they love to help you if you are lost or don't know your way. Bartlett Reserve is very clean and well organized. Customer service is great!! I love my experience there at Bartlett and will visit often.
I have recommended the facility. There have been some changes since I arrived that have led to much improvement.
Business response:
Thank you so much for your recommendation and for taking the time to share your experience! We’re thrilled to hear that you’ve noticed the improvements we’ve made and that they’ve had a positive impact on your stay. Our team is always striving to enhance the living experience for all of our residents, and feedback like yours motivates us to keep moving forward. If you have any additional thoughts or suggestions, we’d love to hear them!
Facility is nice. Staff are very friendly. I really like that their restaurant hours are 7am-7pm and menu has a good selection. They have so many activities for the residents. Great place! The only critique I have is that my dad has been there for 1 year and they have changed Executive Director's 3 times. That's not a good thing for an organization to have so much turnover in that little of a time. It's hard on the good staff, the residents, and their families.
Business response:
Thank you for taking the time to share your positive experience with our community. We're delighted to hear that you appreciate our friendly team members, extensive activity programs, and flexible dining hours. We strive to create a welcoming and vibrant environment for all our residents. We also acknowledge your concern regarding the turnover of Executive Directors. Stability in leadership is indeed crucial, and we are committed to ensuring a seamless and consistent experience for our residents, their families, and our dedi... read more
The staff at Bartlett Reserve is friendly, knowledgeable and very helpful. It is very clean. The people living there seem happy and always stop to chat. They are welcoming to visitors and it feels very “homey”.
The staff at Bartlett are the friendliest I've seen. They do their best to take care of any request they can. The building is clean, bright, and close to stores that you can safely walk to. The building is located in a quiet area surrounded by trees that make for great bird watching or just sitting outside enjoying the sun.
I’ve been in numerous communities in the Triangle area. Bartlett Reserve is one of the friendliest and cleanest you will find. They have outstanding resident customer service and truly put the needs of their residents first. Great food, engaging activities, and on-site Therapy make this an amazing Independent Living community for aging in place.
Frequently asked questions about Bartlett Reserve
How is Bartlett Reserve rated?
Bartlett Reserve has a 4.8 star rating with 199 reviews.
When is Bartlett Reserve open?
Bartlett Reserve is open now. It will close tomorrow at 12:00 a.m.